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Netbackup 71,156 errors

Created: 01 Mar 2013 | 2 comments

Hello All,

Master Server:

Windows 2008, Same on Media server as well

Netbackup version: Netbackup 7.0.1 Enterprise server, Same on Media server as well

Client: MS Window 2000 5.00.2195 Service pack4

Backup Selection List: All local Drives

C Drive: Total-8GB

             Free Space - 2.70GB

E Drive: Total - 3GB


Edrive is getting backed up ok and also the system state but the backup is now failing after producing the below.

00:28:00 - begin writing
02/03/2013 00:29:47 - Info bpbrm(pid=5972) from client uklon05: TRV - object not found for file system backup: C:
02/03/2013 00:29:47 - Error bptm(pid=5072) socket operation failed - 10054 (at child.c.1294)      
02/03/2013 00:29:47 - Error bptm(pid=5072) unable to perform read from client socket, connection may have been broken
02/03/2013 00:29:53 - Error bpbrm(pid=5972) could not send server status message       
02/03/2013 00:29:57 - end writing; write time: 00:01:57
none of the files in the file list exist(71)

when i try adding some files in the exclude list it again fails with 156 as below.

01/03/2013 22:29:40 - started process bpbrm (2796)
01/03/2013 22:29:47 - connecting
01/03/2013 22:29:50 - connected; connect time: 00:00:03
01/03/2013 22:29:52 - Error bpbrm(pid=2796) from client uklon05: ERR - failure reading file: C:\DOMSA_SETUP.LOG (WIN32 5: Unknown error)
01/03/2013 22:29:53 - Error bpbrm(pid=2796) from client uklon05: ERR - Snapshot Error while reading file: Volume{922dbe3d-dfcb-4008-93ea-473a2843559d}\DOMSA_SETUP.LOG  
01/03/2013 22:29:53 - Critical bpbrm(pid=2796) from client uklon05: FTL - Backup operation aborted!     
01/03/2013 22:29:54 - Error bpbrm(pid=2796) could not send server status message       
01/03/2013 22:29:57 - end writing
snapshot error encountered(156)
01/03/2013 22:38:38 - job 990149 was restarted as job 990166
01/03/2013 23:12:58 - job 990149 was restarted as job 990297

Could some look into this and help me please.

Operating Systems:

Comments 2 CommentsJump to latest comment

Yasuhisa Ishikawa's picture

Ancient OS! Woww...

Which version of NetBackup client you have installed on this client?

Windows Open File Backup is enabled on this client? How did you tuned VSP?

Any relevant messages in event log and bpbkar debug log?

Can you backup any small pieces in C: drive? (like C:\WINNT??\System32\drivers\etc)

Authorized Symantec Consultant(ASC) Data Protection in Tokyo, Japan

skrp's picture

NetBackup Client: 6.5.4

Windows Open File Backup is not enabled. I have tried enabling it and performing the bkp but no luck.

VSP Parameters:

Cache Min 30MB and Max 30000MB

Busy file wait 5secs and Busy file timeout 600secs

No messages in event viewer and bpbkar logs.

Tried backing up the entire C Drive from the client(User backup), was successful but with exceptions. Tried creating a new policy for only C Drive which is failing and ran a backup, even this was successful but did'nt escape from exceptions.

Then again i tried running a manual bkp from master, but the initial error still persists. Backup went to incomplete state and has exited with 42 this time.

Now this is making me impatient. Someone help.