Netbackup 7.5 Master server installation on Windows 2008 R2 SP1
I am facing a problem while installing the master server setup on a windows 2008 r2 sp1 machine. The setup goes on fine till the stage where it calls and waits for the completion of tpext.exe command. When the command is initialized and I check the services column I find the nbemm.exe services running and after a while the execution attempts to stop the nbemm.exe service and proceed ahead for the setup to complete.
Now the issue is the setup keeps itself waiting for hours for the tpext.exe command completion which doesn't complete just because the setup on its own is unable to stop the nbemm.exe service. When I manually kill the nbemm.exe service via command line the setup proceeds ahead and gives the message of successful installation. But when I start the console and in host properties when I click on master server it gives the error "Unable to communicate with the EMM server : 77 " "Unable to list the devices".
I have tried formatting the system. Also upgrading the Netbackup version to 188.8.131.52 but in vain. Kindly help me with this issue.