hi 

you would need 13782 also for because its bpcd port no, master/media -- to client and client to master/media

Java/Windows admin consoles to master and media servers requires the TCP ports for vnetd 13724 and PBX 1556 bidirectional.

Client to master server requires the TCP port for vnetd 13724 for client-initiated, not server-initiated, operations. Accordingly, it is generally best to open vnetd bidirectional in case client-initiated operations are needed at a future date.

this T/N would help you identify the ports

http://www.symantec.com/business/support/index?pag...

I agree with Martin. NBU 7.5 needs 1556 only.

See the bottom part of this TN for 7.0.1 (onwards) and 7.1 (onwards) port requirements: 

http://www.symantec.com/docs/TECH136090 

Dears,

port#1556 is opened but i couldn't take a backup for that client "Windows 7 - 64bit" i got Stats "58" ? 

Further to Mariannes post, do you have a 'SERVER = <media server>' entry on the client ?  + as Marianne says, the client and media server must be able to forward/ reverse lookup each others names.

Martin

I got:

<16>bptestbpcd main: Function ConnectToBPCD(10.131.xx.xx) failed: 25

cannot connect on socket

Please provide the following:

1. Confirmation that Windows firewall is disabled on client.

2. Output of bptestbpcd with '-verbose' as well as '-debug' options.

3. Client's bpcd log file as File attachment

1- Windows firewall is disabled on client

2- *

*Output of bptestbpcd with '-verbose': bptestbpcd main: Function ConnectToBPCD(10.131.xx.xx) failed: 25.

*Output of bptestbpcd with '-debug :

14:02:32.623 [29760] <2> bptestbpcd: VERBOSE = 0

14:02:32.638 [29760] <8> file_to_cache_item: [vnet_addrinfo.c:6555] fopen() failed ERRNO=2 FILE=/usr/openv/var/host_cache/163/2118363+veritas_pbx,1,4,2,2,0+10.131.7.117.txt

14:05:43.596 [29760] <8> async_connect: [vnet_connect.c:1653] getsockopt SO_ERROR returned 145 0x91

14:08:55.646 [29760] <8> async_connect: [vnet_connect.c:1653] getsockopt SO_ERROR returned 145 0x91

14:12:08.678 [29760] <8> async_connect: [vnet_connect.c:1653] getsockopt SO_ERROR returned 145 0x91

14:12:42.679 [29760] <8> async_connect: [vnet_connect.c:1219] ran out of time before connect 610 0x262

14:12:42.680 [29760] <16> connect_to_service: connect failed STATUS (18) CONNECT_FAILED

        status: FAILED, (44) CONNECT_TIMEOUT; system: (150) Operation now in progress; FROM 0.0.0.0 TO 10.131.xxx.xxx 10.131.xxx.xxx bpcd VIA pbx

14:12:42.680 [29760] <8> vnet_connect_to_bpcd: [vnet_connect.c:279] connect_to_service() failed 18 0x12

14:12:42.680 [29760] <2> local_bpcr_connect: Can't connect to client 10.131.xxx.xxx

14:12:42.680 [29760] <2> ConnectToBPCD: bpcd_connect_and_verify(10.131.xxx.xxx, 10.131.xxx.xxx) failed: 25

<16>bptestbpcd main: Function ConnectToBPCD(10.131.xxx.xxx) failed: 25

14:12:42.681 [29760] <16> bptestbpcd main: Function ConnectToBPCD(10.131.xxx.xxx) failed: 25

<2>bptestbpcd: cannot connect on socket

14:12:42.681 [29760] <2> bptestbpcd: cannot connect on socket

<2>bptestbpcd: EXIT status = 25

14:12:42.681 [29760] <2> bptestbpcd: EXIT status = 25

cannot connect on socket

3- Client's bpcd log file ( i have no idea how to do this step ) , i found : C:\Program Files\Veritas\NetBackup\bin , but what shoud i do after that?

You will find a 'logs' folder under C:\Program Files\Veritas\NetBackup. 

Create a folder called bpcd under logs.
(Full path will be C:\Program Files\Veritas\NetBackup\logs\bpcd)

Run bptestbpcd on server again (bptestbpcd -client <client-name> -debug -verbose). 
Check if log file is created in Client's bpcd log folder.

For bpcd logs you need parts 2 and 3 below ...

Thank you guys for helping me , and sorry for delay , I spent time to open some ports that mentioned by "Martin" , and I found lookup issue on the client that mentioned by "Marianne van den Berg" . after that I could take a backup.

thank you again

Best Regard