netbackup 7.5 - vm backup - unexpected termination of client - system call failed (11)
Hi,
Windows 2008 R2, Netbackup 7.5.0.5, PureDisk
when backuping vm's the job failed - system call failed(11)
MS-Windows file & folder backups run fine
p.s. 3 days early all backups runs just fine
please help
2/28/2013 3:46:41 PM - Info nbjm(pid=2576) starting backup job (jobid=3532) for client GDM-DB-POSDS_CLEAR_DB, policy 123, schedule Full
2/28/2013 3:46:41 PM - estimated 0 Kbytes needed
2/28/2013 3:46:41 PM - Info nbjm(pid=2576) started backup (backupid=GDM-DB-POSDS_CLEAR_DB_1362052001) job for client GDM-DB-POSDS_CLEAR_DB, policy 123, schedule Full on storage unit gdm-backup
2/28/2013 3:46:42 PM - Info bpbrm(pid=5572) GDM-DB-POSDS_CLEAR_DB is the host to backup data from
2/28/2013 3:46:42 PM - Info bpbrm(pid=5572) reading file list from client
2/28/2013 3:46:42 PM - Info bpbrm(pid=5572) starting bpbkar32 on client
2/28/2013 3:46:42 PM - started process bpbrm (5572)
2/28/2013 3:46:42 PM - connecting
2/28/2013 3:46:42 PM - connected; connect time: 00:00:00
2/28/2013 3:46:48 PM - Info bpbkar32(pid=1712) Backup started
2/28/2013 3:46:48 PM - Info bptm(pid=6236) start
2/28/2013 3:46:48 PM - Info bptm(pid=6236) using 262144 data buffer size
2/28/2013 3:46:48 PM - Info bptm(pid=6236) setting receive network buffer to 1049600 bytes
2/28/2013 3:46:48 PM - Info bptm(pid=6236) using 16 data buffers
2/28/2013 3:46:50 PM - Info bptm(pid=6236) start backup
2/28/2013 3:46:50 PM - begin writing
2/28/2013 3:47:03 PM - Info bpbkar32(pid=1712) bpbkar waited 0 times for empty buffer, delayed 0 times.
2/28/2013 3:47:03 PM - Info bptm(pid=6236) waited for full buffer 1 times, delayed 785 times
2/28/2013 3:47:03 PM - Info bptm(pid=6236) EXITING with status 90 <----------
2/28/2013 3:47:06 PM - Info gdm-netbackup.gdm.ge(pid=6236) StorageServer=PureDisk:gdm-netbackup.gdm.ge; Report=PDDO Stats for (gdm-netbackup.gdm.ge): scanned: 2 KB, CR sent: 0 KB, CR sent over FC: 0 KB, dedup: 100.0%
2/28/2013 3:47:06 PM - Error bpbrm(pid=5572) could not send server status message
2/28/2013 3:47:06 PM - Critical bpbrm(pid=5572) unexpected termination of client GDM-DB-POSDS_CLEAR_DB
2/28/2013 3:47:06 PM - Info bpbkar32(pid=0) done. status: 11: system call failed
2/28/2013 3:47:06 PM - end writing; write time: 00:00:16
system call failed(11)
Comments 4 Comments • Jump to latest comment
huh,
I found the problem,
don't know how & why, but in registry missed some information:
[HKEY_LOCAL_MACHINE\SOFTWARE\Veritas\VxMS]
"InstallDir64"=""
"Logging"=dword:00000000
"OldInstallDir"=""
and i put the install path
[HKEY_LOCAL_MACHINE\SOFTWARE\Veritas\VxMS]
"InstallDir64"="C:\\Program Files\\Common Files\\VERITAS\\VxMS\\"
"Logging"=dword:00000000
"OldInstallDir"="C:\\Program Files\\Common Files\\VERITAS\\VxMS\\ "
all jobs works fine
Can you tell us a bit more about your configuration? Have you manually added clients or are you using a query? Are you backing up over the Network or does the VM backup host have the LUNs presented to it?
Do the following directories and dlls exist?
C:\Program Files\Common Files\VERITAS\VxMS
C:\Program Files\Common Files\VERITAS\VxMS\Map
C:\Program Files\Common Files\VERITAS\VxMS\Shared
Is your media server added as a backup host?
Just as I was typing my reply :)
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