Video Screencast Help

Netbackup 7.5.0.3 Backup Exchange system error occurred(130)

Created: 09 Aug 2012 | 4 comments

i type to back up exchange 2010 but error

On DAG job follow

8/9/2012 2:33:55 PM - Info nbjm(pid=6700) starting backup job (jobid=282) for client nokdag, policy POC_Exchange, schedule Full  
8/9/2012 2:33:55 PM - Info nbjm(pid=6700) requesting MEDIA_SERVER_ONLY resources from RB for backup job (jobid=282, request id:{B6136AFE-5F37-4FC0-B43A-27239D5CE7CB})  
8/9/2012 2:33:55 PM - requesting resource STU_TEST
8/9/2012 2:33:55 PM - requesting resource nokmail01.nokair.co.th.NBU_CLIENT.MAXJOBS.nokdag
8/9/2012 2:33:55 PM - requesting resource nokmail01.nokair.co.th.NBU_POLICY.MAXJOBS.POC_Exchange
8/9/2012 2:33:55 PM - requesting resource EXCHANGE_RESOLVER.nokmail01.nokair.co.th.POC_Exchange.nokdag
8/9/2012 2:33:55 PM - granted resource nokmail01.nokair.co.th.NBU_CLIENT.MAXJOBS.nokdag
8/9/2012 2:33:55 PM - granted resource nokmail01.nokair.co.th.NBU_POLICY.MAXJOBS.POC_Exchange
8/9/2012 2:33:55 PM - granted resource EXCHANGE_RESOLVER.nokmail01.nokair.co.th.POC_Exchange.nokdag
8/9/2012 2:33:55 PM - estimated 198452 Kbytes needed
8/9/2012 2:33:55 PM - begin Parent Job
8/9/2012 2:33:55 PM - begin Exchange 14 Resolver, Start Notify Script
8/9/2012 2:33:55 PM - Info RUNCMD(pid=6356) started            
8/9/2012 2:33:55 PM - Info RUNCMD(pid=6356) exiting with status: 0         
Status 0
8/9/2012 2:33:56 PM - end Exchange 14 Resolver, Start Notify Script; elapsed time: 00:00:01
8/9/2012 2:33:56 PM - begin Exchange 14 Resolver, Step By Condition
Status 0
8/9/2012 2:33:56 PM - end Exchange 14 Resolver, Step By Condition; elapsed time: 00:00:00
8/9/2012 2:33:56 PM - begin Exchange 14 Resolver, Read File List
Status 0
8/9/2012 2:33:56 PM - end Exchange 14 Resolver, Read File List; elapsed time: 00:00:00
8/9/2012 2:33:56 PM - begin Exchange 14 Resolver, Resolver Discovery
8/9/2012 2:33:56 PM - started process bpbrm (6080)
8/9/2012 2:33:57 PM - Info bpbrm(pid=6080) nokdag is the host to restore to      
8/9/2012 2:33:57 PM - Info bpbrm(pid=6080) reading file list from client        
8/9/2012 2:34:04 PM - Info bpbrm(pid=6080) client_pid=13080            
8/9/2012 2:34:05 PM - Info bpbrm(pid=6080) from client nokdag: TRV - BPRESOLVER has executed on server (NOKEXCH2)  
8/9/2012 2:34:34 PM - Info bpbrm(pid=6080) from client nokdag: TRV - Last backup attempt of database 'Microsoft Information Store:\Mailbox Database 2010' on server NOKEXCH2.NOKAIR.CO.TH failed.  Will try to find another server in preferred server list.
8/9/2012 2:34:35 PM - Info bpbrm(pid=6080) from client nokdag: TRV - Last backup attempt of database 'Microsoft Information Store:\testdb2' on server NOKEXCH1.NOKAIR.CO.TH failed.  Will try to find another server in preferred server list.
8/9/2012 2:34:35 PM - Info bpbrm(pid=6080) from client nokdag: TRV - Last backup attempt of database 'Microsoft Information Store:\Public Folder Database 01' on server NOKEXCH1.NOKAIR.CO.TH failed.  Will try to find another server in preferred server list.
8/9/2012 2:34:36 PM - Info bpresolver(pid=13080) done.  status: 0         
8/9/2012 2:34:36 PM - Info bpresolver(pid=13080) done. status: 0: the requested operation was successfully completed    
Status 0
8/9/2012 2:34:36 PM - end Exchange 14 Resolver, Resolver Discovery; elapsed time: 00:00:40
8/9/2012 2:34:36 PM - begin Exchange 14 Resolver, Persist Discovery
Status 0
8/9/2012 2:34:36 PM - end Exchange 14 Resolver, Persist Discovery; elapsed time: 00:00:00
8/9/2012 2:34:36 PM - begin Exchange 14 Resolver, Policy Execution Manager Preprocessed
Status 130
8/9/2012 2:39:42 PM - end Exchange 14 Resolver, Policy Execution Manager Preprocessed; elapsed time: 00:05:06
8/9/2012 2:39:42 PM - begin Exchange 14 Resolver, Stop On Error
Status 0
8/9/2012 2:39:42 PM - end Exchange 14 Resolver, Stop On Error; elapsed time: 00:00:00
8/9/2012 2:39:42 PM - begin Exchange 14 Resolver, End Notify Script
8/9/2012 2:39:43 PM - Info RUNCMD(pid=7460) started            
8/9/2012 2:39:43 PM - Info RUNCMD(pid=7460) exiting with status: 0         
Status 0
8/9/2012 2:39:43 PM - end Exchange 14 Resolver, End Notify Script; elapsed time: 00:00:01
Status 130
8/9/2012 2:39:43 PM - end Parent Job; elapsed time: 00:05:48
system error occurred(130)
 
-----------------
On Phsical Node Jod follow
 
8/9/2012 2:34:36 PM - Info nbjm(pid=6700) starting backup job (jobid=283) for client NOKEXCH2.NOKAIR.CO.TH, policy POC_Exchange, schedule Full  
8/9/2012 2:34:36 PM - Info nbjm(pid=6700) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=283, request id:{16751CA4-F47C-4F78-865A-2C644A170A8F})  
8/9/2012 2:34:36 PM - requesting resource STU_TEST
8/9/2012 2:34:36 PM - requesting resource nokmail01.nokair.co.th.NBU_CLIENT.MAXJOBS.NOKEXCH2.NOKAIR.CO.TH
8/9/2012 2:34:36 PM - requesting resource nokmail01.nokair.co.th.NBU_POLICY.MAXJOBS.POC_Exchange
8/9/2012 2:34:36 PM - granted resource nokmail01.nokair.co.th.NBU_CLIENT.MAXJOBS.NOKEXCH2.NOKAIR.CO.TH
8/9/2012 2:34:36 PM - granted resource nokmail01.nokair.co.th.NBU_POLICY.MAXJOBS.POC_Exchange
8/9/2012 2:34:36 PM - granted resource MediaID=@aaaad;Path=Z:\STU_TEST;MediaServer=nokmail01.nokair.co.th
8/9/2012 2:34:36 PM - granted resource STU_TEST
8/9/2012 2:34:36 PM - estimated 198452 Kbytes needed
8/9/2012 2:34:36 PM - begin Parent Job
8/9/2012 2:34:36 PM - begin Exchange 14 Snapshot, Step By Condition
Status 0
8/9/2012 2:34:36 PM - end Exchange 14 Snapshot, Step By Condition; elapsed time: 00:00:00
8/9/2012 2:34:36 PM - begin Exchange 14 Snapshot, Read File List
Status 0
8/9/2012 2:34:36 PM - end Exchange 14 Snapshot, Read File List; elapsed time: 00:00:00
8/9/2012 2:34:36 PM - begin Exchange 14 Snapshot, Create Snapshot
8/9/2012 2:34:36 PM - started process bpbrm (7032)
8/9/2012 2:34:36 PM - started
8/9/2012 2:34:41 PM - Info bpbrm(pid=7032) NOKEXCH2.NOKAIR.CO.TH is the host to backup data from     
8/9/2012 2:34:41 PM - Info bpbrm(pid=7032) reading file list from client        
8/9/2012 2:34:41 PM - Info bpbrm(pid=7032) start bpfis on client         
8/9/2012 2:34:41 PM - Info bpbrm(pid=7032) Starting create snapshot processing         
8/9/2012 2:34:43 PM - Info bpfis(pid=6800) Backup started           
8/9/2012 2:35:46 PM - Critical bpbrm(pid=7032) from client NOKEXCH2.NOKAIR.CO.TH: FTL - snapshot creation failed - SNAPSHOT_NOTIFICATION::SnapshotPrepare failed., status 130
8/9/2012 2:35:46 PM - Info bpbrm(pid=7032) DB_BACKUP_STATUS is 156          
8/9/2012 2:35:46 PM - Warning bpbrm(pid=7032) from client NOKEXCH2.NOKAIR.CO.TH: WRN - NEW_STREAM0 is not frozen    
8/9/2012 2:35:46 PM - Warning bpbrm(pid=7032) from client NOKEXCH2.NOKAIR.CO.TH: WRN - Microsoft Information Store:\Mailbox Database 2010 is not frozen
8/9/2012 2:35:46 PM - Info bpfis(pid=6800) done. status: 130          
8/9/2012 2:35:46 PM - end Exchange 14 Snapshot, Create Snapshot; elapsed time: 00:01:10
8/9/2012 2:35:46 PM - Info bpfis(pid=0) done. status: 130: system error occurred       
8/9/2012 2:35:46 PM - end writing
Status 130
8/9/2012 2:35:46 PM - end Parent Job; elapsed time: 00:01:10
8/9/2012 2:35:46 PM - begin Exchange 14 Snapshot, Stop On Error
Status 0
8/9/2012 2:35:46 PM - end Exchange 14 Snapshot, Stop On Error; elapsed time: 00:00:00
8/9/2012 2:35:46 PM - begin Exchange 14 Snapshot, Delete Snapshot
8/9/2012 2:35:46 PM - started process bpbrm (1588)
8/9/2012 2:35:51 PM - Info bpbrm(pid=1588) Starting delete snapshot processing         
8/9/2012 2:35:51 PM - Info bpfis(pid=0) Snapshot will not be deleted        
8/9/2012 2:35:54 PM - Info bpfis(pid=4068) Backup started           
8/9/2012 2:35:54 PM - Critical bpbrm(pid=1588) from client NOKEXCH2.NOKAIR.CO.TH: cannot open C:\Program Files\Veritas\NetBackup\online_util\fi_cntl\bpfis.fim.nokdag_1344497676.1.0      
8/9/2012 2:35:55 PM - Info bpfis(pid=4068) done. status: 1542          
8/9/2012 2:35:55 PM - end Exchange 14 Snapshot, Delete Snapshot; elapsed time: 00:00:09
8/9/2012 2:35:55 PM - Info bpfis(pid=0) done. status: 1542: An existing snapshot is no longer valid and cannot be mounted for subsequent operations
8/9/2012 2:35:55 PM - end writing
Status 1542
8/9/2012 2:35:55 PM - end operation
Status 130
8/9/2012 2:35:55 PM - end operation
system error occurred(130)

please help me to solving this problem.

Comments 4 CommentsJump to latest comment

Dyneshia's picture

The snapshot is failing.

1) Check the status of the writers : vssadmin list wrtiers

Make sure all is stable none with errors or waiting for compeltion.

2) Check event viewer for any ESE or VSS errors.

3) Confrim netbakcup client service is running and using correct credientials

If the above does not reoslve your issue:

1) What version of exchange and NBU are you running ?

2) bpfis and NBSU will be needed to trobleshoot the issue

3) Is the backup GRT or non-grt ?

CRZ's picture

Hi Dyneshia,

This was two months ago.  I think "Prai" is long gone.


bit.ly/76LBN | APPLBN | 761LBN

Dyneshia's picture

Yes, unfortnalty I did not see the date, I was just going by what was popping up on the " can you answer this"  hopefully if anyone else comes accross this they will know what additinal information they should include when starting a forum with this type of issue.