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Netbackup Appliance 5220 upgrade fails to 2.5.1

Created: 01 Feb 2013 • Updated: 08 Mar 2013 | 2 comments
This issue has been solved. See solution.

I am trying to upgrade NetBackup Appliance 5220 configured as Media server to 2.5.1b. Current version of Appliance is 2.5. Upgrade fails during self tests for performing back tests.

Any one else has faced similar problems.

Master Server - Windows 2008 R2 - NBU Version - 7.5.0.4

Media Server - NetBackup Appliance 5220 - Version 2.5

The output of test software command on appliance reports

nb-appliance.Support> Test Software

Running Sanity tests on Media Server Appliance.

    Checking if installation is successful ...                                       [OK]
    Checking if SSH is enabled ...                                                    [OK]
    Checking if hostname is set ...                                                   [OK]
    Checking if IP address is set ...                                                  [OK]
    Checking if appliance user accounts exists ...                             [OK]
    Checking if required packages are installed ...                             [OK]
    Checking if NetBackup is configured and running ...                     [OK]
    Checking if storage units and diskpools have been created ...       [NA]
    Checking if SLPs have been created ...                                       [NA]
    Checking if required NetBackup policies have been created ...      [NA]
    Checking if Web Server is configured and running ...                    [OK]
    Checking test backup and restore operations ...
- [Error] Could not create NetBackup backup policy 'appliance_self_test_mtw02nbdd01'.
    Checking test backup and restore operations ...                         [FAIL]
    Expiring test backup images and deleting test policy ...
- [Error] Could not delete NetBackup backup policy 'appliance_self_test_mtw02nbdd01'.
                                                                                                   [NA]

Completed running tests on the appliance.
    SELF TEST RESULT :                                                              [FAIL]

 

Any one else facing this problem.

 

Thanks and Regards

Comments 2 CommentsJump to latest comment

Shantharam Sahyadri's picture

stdout:,nb-appliance,1:1,2,(0|)1,47026623083296,0:,45:cmd:" /bin/hostname"( 0 )
stdout:,nb-appliance,1:1,2,(0|)5,47529071350560,0:,45:cmd:" /bin/hostname"( 0 )
stdout:,SYM0900566,1:1,2,(0|)00,47888166408992,0:,64:cmd:" dmidecode -s system-serial-number"( 0 )
0,409,1,1,0,1359716802275,21201,47296953905952,0:,41:Reading file /usr/openv/netbackup/bp.conf,1:1,1
0,409,1,1,0,1359716802295,21202,47633497367328,0:,54:File /usr/openv/netbackup/bp.conf loaded successfully.,1:1,1
0,409,1,1,0,1359716802336,21204,47126829839136,0:,23:Reading file /etc/issue,1:1,1
0,409,1,1,0,1359716802356,21205,47357990990624,0:,36:File /etc/issue loaded successfully.,1:1,1
stdout:,nb-appliance,1:1,2,(0|)4,46978260292384,0:,45:cmd:" /bin/hostname"( 0 )
stdout:,nb-appliance,1:1,2,(0|)0,47090656564000,0:,45:cmd:" /bin/hostname"( 0 )
stdout:,SYMCnbjre-7.5.0.0-0,1:1,2,(0|)ES10ES10.4.287079:cmd:" /bin/rpm -qa"( 0 )
stdout:,SYMCnbjre-7.5.0.0-0,1:1,2,(0|)ES10ES10.4.287079:cmd:" /bin/rpm -qa"( 0 )
stdout:,SYMCnbjre-7.5.0.0-0,1:1,2,(0|)ES10ES10.4.287079:cmd:" /bin/rpm -qa"( 0 )
stdout:,nb-appliance,1:1,2,(0|)3,47967113782048,0:,45:cmd:" /bin/hostname"( 0 )
stdout:,SERVER = nb-appliance.XXXXXX.COM,1:1,2,(0|)89:cmd:" /usr/openv/netbackup/bin/admincmd/bpgetconfig SERVER"( 0 )
0,409,1,1,0,1359716807475,21269,47551895946016,0:,41:Reading file /usr/openv/netbackup/bp.conf,1:1,1
0,409,1,1,0,1359716807496,21270,46980518830880,0:,54:File /usr/openv/netbackup/bp.conf loaded successfully.,1:1,1
stdout:,root     12303     1  0 15:44 ?        00:00:00 tldcd,1:1,2,(0|)r/bin/ltiddmincmd/bpstsinfo -DPSPROXYs/pddb/data -N 512 -B 1024 -i -p10085
stdout:,EMMSERVER = nbumaster.XXXXXX.com,1:1,2,(0|)md:" /usr/openv/netbackup/bin/admincmd/bpgetconfig -M nbumaster.XXXXXX.COM EMMSERVER"( 0 )
stdout:,stu_basic_nb-appliance 0 nbumaster.XXXXXX.com 0 -1 -1 1 0 "/tmp/stu_basic_nb-appliance" 1 1 524288 nbumaster.XXXXXX.com 0 1 0 98 80 1 stu_basic_nb-appliance nbumaster.XXXXXX.com 127953,1:1,2,(0|)
stdout:,stu_basic_nb-appliance 0 nbumaster.XXXXXX.com 0 -1 -1 1 0 "/tmp/stu_basic_nb-appliance" 1 1 524288 nbumaster.XXXXXX.com 0 1 0 98 80 1 stu_basic_nb-appliance nbumaster.XXXXXX.com 127953,1:1,2,(0|)
stdout:,nb-appliance,1:1,2,(0|)0,47698910499616,0:,45:cmd:" /bin/hostname"( 0 )
stdout:,SERVER = nb-appliance.XXXXXX.COM,1:1,2,(0|)89:cmd:" /usr/openv/netbackup/bin/admincmd/bpgetconfig SERVER"( 0 )
stdout:,EMMSERVER = nbumaster.XXXXXX.com,1:1,2,(0|)md:" /usr/openv/netbackup/bin/admincmd/bpgetconfig -M nbumaster.XXXXXX.COM EMMSERVER"( 0 )
stdout:,stu_basic_nb-appliance 0 nbumaster.XXXXXX.com 0 -1 -1 1 0 "/tmp/stu_basic_nb-appliance" 1 1 524288 nbumaster.XXXXXX.com 0 1 0 98 80 1 stu_basic_nb-appliance nbumaster.XXXXXX.com 127953,1:1,2,(0|)
stdout:,EMMSERVER = nbumaster.XXXXXX.com,1:1,2,(0|)md:" /usr/openv/netbackup/bin/admincmd/bpgetconfig -M nbumaster.XXXXXX.COM EMMSERVER"( 0 )
stdout:,stu_basic_nb-appliance 0 nbumaster.XXXXXX.com 0 -1 -1 1 0 "/tmp/stu_basic_nb-appliance" 1 1 524288 nbumaster.XXXXXX.com 0 1 0 98 80 1 stu_basic_nb-appliance nbumaster.XXXXXX.com 127953,1:1,2,(0|)
stdout:,SERVER = nb-appliance.XXXXXX.COM,1:1,2,(0|)89:cmd:" /usr/openv/netbackup/bin/admincmd/bpgetconfig SERVER"( 0 )
0,409,1,1,0,1359716827896,21383,47073804497696,0:,41:Reading file /usr/openv/netbackup/bp.conf,1:1,1
0,409,1,1,0,1359716827918,21384,47755823366944,0:,54:File /usr/openv/netbackup/bp.conf loaded successfully.,1:1,1
0,409,1,1,0,1359716827966,21386,47283086218016,0:,41:Reading file /usr/openv/netbackup/bp.conf,1:1,1
0,409,1,1,0,1359716827986,21387,47037724062496,0:,54:File /usr/openv/netbackup/bp.conf loaded successfully.,1:1,1
stdout:,SERVER = nb-appliance.XXXXXX.COM,1:1,2,(0|)89:cmd:" /usr/openv/netbackup/bin/admincmd/bpgetconfig SERVER"( 0 )
stdout:,nb-appliance,1:1,2,(0|)2,47439955800864,0:,45:cmd:" /bin/hostname"( 0 )
2,409,1,1,0,1359716828855,21417,47199934313248,0:,269:cmd:" /usr/openv/netbackup/bin/admincmd/bpstuadd -label stu_basic_nb-appliance -path /tmp/stu_basic_nb-appliance -hstderr:0operation would cause an illegal duplication - Duplicate disk pool(2050036),1:1,2,(0|)
2,409,1,1,0,1359716828877,21419,47438177628960,0:,269:cmd:" /usr/openv/netbackup/bin/admincmd/bpstuadd -label stu_basic_nb-appliance -path /tmp/stu_basic_nb-appliance -hstderr:0operation would cause an illegal duplication - Duplicate disk pool(2050036),1:1,2,(0|)
stderr:,operation requested by an invalid server,1:1,2,(0|) /usr/openv/netbackup/bin/admincmd/bppolicynew appliance_self_test_nb-appliance"( 37 )
stderr:,operation requested by an invalid server,1:1,2,(0|) /usr/openv/netbackup/bin/admincmd/bppolicynew appliance_self_test_nb-appliance"( 37 )
stdout:,SERVER = nb-appliance.XXXXXX.COM,1:1,2,(0|)89:cmd:" /usr/openv/netbackup/bin/admincmd/bpgetconfig SERVER"( 0 )
stdout:,nb-appliance,1:1,2,(0|)9,46939301204768,0:,45:cmd:" /bin/hostname"( 0 )
2,409,1,1,0,1359716833138,21443,47857739686688,0:,163:cmd:" /usr/openv/netbackup/bin/admincmd/bpimagelist -idonly -policy appliance_self_test_nb-appliance -M nbumasterstderr:Rno entity was found,1:1,2,(0|)
2,409,1,1,0,1359716833161,21445,47904284963616,0:,163:cmd:" /usr/openv/netbackup/bin/admincmd/bpimagelist -idonly -policy appliance_self_test_nb-appliance -M nbumasterstderr:Rno entity was found,1:1,2,(0|)
stderr:,operation requested by an invalid server,1:1,2,(0|) /usr/openv/netbackup/bin/admincmd/bppldelete appliance_self_test_nb-appliance"( 37 )
stderr:,operation requested by an invalid server,1:1,2,(0|) /usr/openv/netbackup/bin/admincmd/bppldelete appliance_self_test_nb-appliance"( 37 )
 

Shantharam Sahyadri's picture

Issue is resolved after adding appliance to additional servers list on master server

SOLUTION