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netbackup client error Unable to login, status 505

Created: 16 Jan 2013 • Updated: 16 Jan 2013 | 9 comments

Hi All,

am facing below error.

 

As per the RMAN template creation process we need to invoke below command.

>/usr/openv/java/jbpSA &

Above command will ask for oracle logins for net backup client.

While entering oracle login details we facing below error.As per the RMAN template creation process we need to invoke below command.

>/usr/openv/java/jbpSA &

Above command will ask for oracle logins for net backup client.

While entering oracle login details we facing below error.

error details:

Unable to login, status: 505
 Can not connect to the NB-Java authentication service on
 master on the configured port - 13722

 

i have tried as per the below link advise.but no luck.

www.symantec.com/business/support/index?page=conte...

error LOG:

 

java version "1.6.0_17"
Java(TM) SE Runtime Environment (build 1.6.0_17-b04)
Java HotSpot(TM) Server VM (build 14.3-b01, mixed mode)
 
Character encoding = UTF8
NB-Java application server protocol error.  Exception:
java.lang.NumberFormatException: For input string: "bpja"
Protocol Line=bpjava-msvc: error while loading shared libraries: libpam.so.0: cannot open shared object file: No such file                          or directory
Can not connect to the NB-Java authentication service on lxdb0869.in.telstra.com.au on the configured port - 13722.  Except                         ion:
java.lang.NullPointerException
X connection to localhost:10.0 host broken (explicit kill or server shutdown)
-------------------------------------------------------------------------------------------------

can anyone plz suggest.

Comments 9 CommentsJump to latest comment

Will Restore's picture

from an old technote

Article URL http://www.symantec.com/docs/TECH47899

 

Trying to telnet to the bpjava-msvc port on the server may fail with the following error.  This would occur when the pam-0.77-66.14.i386.rpm package is not installed.
# telnet localhost bpjava-msvc
Trying 127.0.0.1...
Connected to localhost.localdomain (127.0.0.1).
Escape character is '^]'.
bpjava-msvc: error while loading shared libraries: libpam.so.0: cannot open shared object file: No such file or directory
Connection closed by foreign host.

Resolution:
Install the xorg-x11-deprecated-libs-6.8.1-12.i386.rpm package on the server.  This should reside on disk 2 of the installation CDs . This will install the missing libXp.so.6 library needed by the NetBackup Java Administration console.

It will also be necessary to install the  pam-0.77-66.14.i386.rpm package on the server.  This will install the missing libpam.so.0 which is needed for the bpjava-msvc daemon to start.
 

Will Restore -- where there is a Will there is a way

koti410's picture

thanks for ur replay..

i have installed as above suggested...even though am facing below issue..can anyone plz suggest.

 

error details:

============================

java version "1.6.0_17"

 

Java(TM) SE Runtime Environment (build 1.6.0_17-b04)

Java HotSpot(TM) Server VM (build 14.3-b01, mixed mode)

Character encoding = UTF8

Login at: [1/22/13 8:45:23 PM EST] - host: lxdb0869.in.telstra.com.au

port: 13722 username: oracle locale sent to bpjava: en_US.UTF-8

Java default locale: en_US Java version: 1.6.0_17

NetBackup Build: 20100423

X connection to localhost:10.0 host broken (explicit kill or server shutdown)

 

regads,

koti.

Will Restore's picture

on the server run

xhost + 

and try it again

 

Will Restore -- where there is a Will there is a way

Andrew Madsen's picture

I asume you are running this from a remote machine? Are you using Xwindows or some such on the local machine? Have you tried to load the Java Admin console to your local machine and run it from there?  

The above comments are not to be construed as an official stance of the company I work for; hell half the time they are not even an official stance for me.

William Jansen van Nieuwenhuizen's picture

Hi

 

First Question. Is x running. Are you not perhaps still in init 3. If this is linux you should be in runlevel 5.

 

You can switch to it by doing a 'init 5' and rerunning your command.

 

 

koti410's picture

Hi All,

thanks for all inputs...

i have resolved above issue by configuring ssh_config file...at root level.

enable x window farwording etc...

and nb java timeout setting modification as well....

thanks for all again!

thanks,

Koti.