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Netbackup Client Installation error

Created: 07 Feb 2014 • Updated: 10 Mar 2014 | 2 comments
Prates's picture
This issue has been solved. See solution.

You guys have got the same error below?

I'm trying to install the client 7.1 on a server and this appeared the following message:

 

Installing PBX...
Please wait while installation is in progress...
ERROR: Could not install VRTSpbx package
Please see installation log for more details
Installation log located here: /var/tmp/installpbx-21342-020714122819.log

Installing PBX was unsuccessful.
Aborting ...

A failure was detected running /backup/NetBackup_7.1_CLIENTS/NBClients/anb/Clients/usr/openv/netbackup/client/Linux/RedHat2.6/cp_to_client r-netbkp riachu_dbhr /tmp/install_trace.21130

File /usr/openv/tmp/install_trace.21130 contains a trace of this install.
That file can be deleted after you are sure the install was successful.

-----

uname -a
Linux riachu_dbhr 2.6.18.8-xen #3 SMP Fri Apr 3 23:24:12 BRT 2009 x86_64 x86_64 x86_64 GNU/Linux
 

tks

 

 

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Will Restore's picture

so what are contents of file?  /var/tmp/installpbx-21342-020714122819.log

 

Will Restore -- where there is a Will there is a way

Marianne's picture

Please show us contents of both installation logs:

 /var/tmp/installpbx-21342-020714122819.log
 /usr/openv/tmp/install_trace.21130 

A common problem seems that DBA's assign port 1556 to Oracle listener which will prevent PBX installation and/or startup.

Symantec has registered port 1556 for PBX use. If this is your problem, DBA(s) will have to change Listener port.

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

SOLUTION