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Netbackup Client upgrade failed 6.5.5 to 7.5.0.4

Created: 30 Nov 2012 • Updated: 11 Dec 2012 | 5 comments
This issue has been solved. See solution.

Master server : Linux (netbackup 7.5.0.4)

Media server : Solaris 10 (netbackup 7.5.0.4)

client : solaris 10 (netbackup 6.5.5)

I am upgrading Netbackup client from the media server and it is failing. it is happening for multiple solaris clients

bash-3.00# more /tmp/update_clients.11-30-2015.29619
        MDCSAPEPDB01 Solaris/Solaris10 ...
CLIENT_CMD_SOCK from bpcd = 4
CLIENT_STAT_SOCK from bpcd = 5
BPCD connected
Abandoning update of client MDCSAPEPDB01.
Mixed version server/client binaries on a single host are not supported.

I am trying the following:

bash-3.00# cat /test_sol
Solaris Solaris10 MDCSAPEPDB01
 

bash-3.00# ./update_clients -ForceInstall -ClientList "/test_sol"

There are 1 clients to upgrade.

The upgrade will likely take 1 to 3 minutes.
Do you want to upgrade clients now? [y,n] (y)
Please be patient.

Updating client MDCSAPEPDB01 -- Solaris hardware running Solaris10
        MDCSAPEPDB01: update failed, see /tmp/update_clients.11-30-2015.29619

The update trace can be found in /tmp/update_clients.11-30-2015.29619.
 

Comments 5 CommentsJump to latest comment

Marianne's picture

Seems there is server software installed on the client that you are trying to upgrade?
Check contents of /usr/openv on the client. Is there a volmgr folder?

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

Sivaranjani's picture

Hi Marianne,

You were right. I could find volmgr folder in the client machine.

Inorder to update the client NBU version should we have to uninstall server pkg and install client??

Marianne's picture

If you are no longer using this machine as NBU media server, you will need to remove package and re-install as client.

Please ensure that media server is properly decommissioned.

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

SOLUTION
Dyneshia's picture

To properly decomission a media server in NBU 6.5.5 you can use the decomission tool : 

http://www.symantec.com/docs/TECH125456 

Sivaranjani's picture

I Hve decomissioned the media server and uninstalled the server package. Then Installed Client package remotely (pushed rom master).

Now the client is upgraded to 7.5.0.4.

Thanks to all for your valuable comments