NetBackup DB Freezes, Backups fail with code 252

Created: 10 Oct 2012 | Updated: 10 Oct 2012 | 1 comment

Ujal23

Hi All,

We have a problem with our NetBackup DB which freezes anytime, frequency about 20 - 30 days.

During this time, nothing is accessible from GUI or no output from nbemmcmd (seems hung).

HARDWARE SOLARIS

VERSION NetBackup 7.1.0.3

Kill NBDB and by restarting nbdbms_start_server it gets functional again and works for sometime, again need to follow same kill - restart.

Master/ Media on Solaris Global containers, clients inside them as local zones, T.L autheticated via OKM, ACSLS for robotic operation.

Please provide your valueable input to solve this problem.

Regards,

Bhupen

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revaroo Symantec Employee

Have you checked the /var/adm/messages file?

Have you checked the /usr/openv/db/logs/server.log file?

Have you ran: vxlogview -i 111 -d all -b <begin date / time> -e <end date / time> > /tmp/nbemm.txt

to see if errors are seen?

You may be best logging a case with Symantec Technical Support