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Netbackup Error 84, System Call Failed

Created: 29 Nov 2012 | 3 comments

Recently, I found out we have a few job policies that keep on encounter error 84. When check the detail of the job, I saw the following error.

 

Critical bptm(pid=4832) image write failed: error 2060017: system call failed     
Error bptm(pid=4832) cannot write image to disk, Invalid argument
 
Why is that error happen? Kindly help
 
Thanks

Comments 3 CommentsJump to latest comment

Yasuhisa Ishikawa's picture

Please provide more detail about your configuration like below.

  • Version of OS
  • Version of NetBackup
  • Type of disk storage unit
  • Type and version of OpenStorage plugin(if used)
  • Firmware or OS version of storage appliance used through OpenStorage plugin(if used)
  • Does this error occur intermittently? Or always fail with this status code?
  • Are there any relevant messages in OS log?

Authorized Symantec Consultant(ASC) Data Protection in Tokyo, Japan

Marianne's picture

As per Yasuhisa's excellent post, NBU version, OS, disk type is very relevant.

There are quite a number of TNs that may help you depending on your environment:

http://www.symantec.com/docs/TECH137156

 
 
 
More documentation available.......

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

Deepak G's picture

These are very common errors where you face an issue during a write to the disk.

To start with along with the above questions from yasuhisa - check the space availability on the disk pools.

on Netbackup GUI - Media and device management - Devices - Disk pools - Check the space availability on all the disk pools.