Netbackup License Downgrade

Created: 12 Dec 2012 | Updated: 11 Feb 2013 | 5 comments

This issue has been solved. See solution.

Dear All,

Is there anything called License Downgrade ?

I have the Enterprise Disk Option License which came for netbackup 7.5 but I want to install them on the netbackup 6.5.5 I have in my datacenter so can I just go and proceed with their addition or I have to do anything like downgrade or do I have to make a new order for the Netbackup version 6.5.5?

Thanks & Best Regards,

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Yasuhisa Ishikawa Partner Accredited Certified

Netbackup License Downgrade - Comment:12 Dec 2012 : Link

Symantec may provide downgrade license for customers who what to use previous version.

But, it may bacome problem in this case that NetBackup 6.x is not in EOSL. Please ask Symantec and resellers whther you can get 6.5 licenses.

Authorized Symantec Consultant(ASC) Data Protection in Tokyo, Japan

Marianne van den Berg Trusted Advisor Partner Accredited Certified

Netbackup License Downgrade - Comment:12 Dec 2012 : Link

Mahmoud, I see a Partner badge next to your name, which implies that you are working for a Symantec Reseller?

Since NBU 6.x has reached EOSL on 3 October 2012, you will probably not be able to 'downgrade'.
The 7.5 license may work - you will know when you add it.

Why not upgrade your environment?
Your 6.5.x installation is no longer supported.

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

SOLUTION

Mahmoud El-Tanbouly Partner

Netbackup License Downgrade - Comment:13 Dec 2012 : Link

Dear Marianne

Yes I'll upgrade my environment except that now I'm in phase of hardware refresh then I'll upgrade

Actually It's a two phase process

First : Hardware refresh in which a new master server is used the same version of 6.5.5 will be installed restore the catalog make sure that everything is working fine and properly

Second: Netbackup 6.5 upgrade to the newest version netbackup 7.5

Thanks & Best Regards,

captain jack sparrow Partner Accredited

Netbackup License Downgrade - Comment:13 Dec 2012 : Link

Mohmoud

You can call to Symantec support (Licensing) and ask them for license downgrade (i ended up many times for my customers during upgrade or other phase)

They should be able to help you out. Or Check in licensing portal if this license was upgraded from previous version so you would get previous license key there (only if it is any upgrade, Fresh procurement will not have it on portal)

Cheers !!!

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