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Netbackup for Lotus ERR - Read error at byte * reading *bytes in file /data2/*/*.nsf. Errno = 119: System call timed out

Created: 13 Nov 2012 | 1 comment

Netbackup 7.1  for AIX master server

Lotus 7.0 for AIX   media server

NetBackup for Lotus Notes Database Agent backup exits with Status Code 1

11/13/2012 14:09:54 - requesting resource xtbg_oa1-hcart-robot-tld-1
11/13/2012 14:09:54 - requesting resource nbuserver.NBU_CLIENT.MAXJOBS.xtbg_oa1
11/13/2012 14:09:54 - requesting resource nbuserver.NBU_POLICY.MAXJOBS.XTBG_OA1_LOTUS_BAK
11/13/2012 14:09:55 - Waiting for scan drive stop IBM.ULTRIUM-TD4.009, Media server: xtbg_oa1
11/13/2012 14:09:56 - granted resource  nbuserver.NBU_CLIENT.MAXJOBS.xtbg_oa1
11/13/2012 14:09:56 - granted resource  nbuserver.NBU_POLICY.MAXJOBS.XTBG_OA1_LOTUS_BAK
11/13/2012 14:09:56 - granted resource  000166
11/13/2012 14:09:56 - granted resource  IBM.ULTRIUM-TD4.009
11/13/2012 14:09:56 - granted resource  xtbg_oa1-hcart-robot-tld-1
11/13/2012 14:09:58 - started process bpbrm (pid=315886)
11/13/2012 14:09:59 - connecting
11/13/2012 14:10:00 - connected; connect time: 0:00:00
11/13/2012 14:10:07 - mounting 000166
11/13/2012 14:10:53 - mounted 000166; mount time: 0:00:46
11/13/2012 14:11:16 - positioning 000166 to file 25
11/13/2012 14:12:25 - positioned 000166; position time: 0:01:09
11/13/2012 14:12:25 - begin writing
11/13/2012 14:32:38 - Error bpbrm (pid=315886) from client xtbg_oa1: ERR - Read error at byte 327680 reading 44544 bytes in file /data2/sgccoaxtgs/workplanMss1.nsf. Errno = 119: System call timed out.
11/13/2012 14:24:17 - end writing; write time: 0:11:52
the requested operation was partially successful  (1)
 
logs   bpbkar:
 
14:32:38.699 [266564] <2> v_NSFDbGetLogInfo(): INF - Exiting, status:0x0.
14:32:38.699 [266564] <4> NBLN_DbBackupOpen(): INF - <Exit> Database opened Size:(0:524288) Flags:(0x0)
14:32:38.761 [266564] <8> lotus_read: WRN - Short read at byte 306688. Read 20992 bytes when attempting to read 65536 bytes, in file /data2/sgccoaxtgs/workplanMss1.nsf.
14:32:38.772 [266564] <16> lotus_read: ERR - Read error at byte 327680 reading 44544 bytes in file /data2/sgccoaxtgs/workplanMss1.nsf. Errno = 119: System call timed out.
14:32:38.772 [266564] <4> NBLN_DbBackupClose(): INF - <Enter> FullDbPath:/data2/sgccoaxtgs/workplanMss1.nsf
14:32:38.772 [266564] <2> v_NSFBackupStop(): INF - Entering

notes.ini   file set   "BACKUP_TIMEOUT=120"

Please help me ,Thank you very much!!

Comments 1 CommentJump to latest comment

Yasuhisa Ishikawa's picture

Is this occasional issue or fixed issue?
Have you already log a case with Symantec and IBM? Errno 119(ETIME) represent "I_STR ioctl timed out". It is hard to determine what's wrong at application level, I think.

Is it placed on NFS? If so, check NFS server and network.
 

Authorized Symantec Consultant(ASC) Data Protection in Tokyo, Japan