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Netbackup - Remote Admin Console

Created: 18 Feb 2013 • Updated: 27 Mar 2013 | 3 comments
SYMAJ's picture
This issue has been solved. See solution.

I have a 7504 NBU environment with three Remote Admin Consoles defined to the Master as 'additional servers'.  The RAC's connect and allow management of the environment.

I have one question however........

Each client has the master server and both media server's (appliances) defined, and the master server has the two media servers and the three PC's running RAC defined. 

When I am adding clients to a policy (from a RAC) I cannot 'walk' the file system to select specific directories.  If I try the same operation from the master server I have no issues 'walking' the file system.  What am I missing - Do I need to make additional entries on the clients for the RAC's ?



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Yasuhisa Ishikawa's picture

I believe Administration Console requires direct connection from console host to target clients when browsing filesystems. Please try to add console host into server list on one of your clients.

Authorized Symantec Consultant(ASC) Data Protection in Tokyo, Japan

Mark_Solutions's picture

Adding your PC / RAC's to all clients has a couple of real benefits ..

When you browse a clients Host Properties you get the full details (including the Windows Client Section)

You can "walk" both file system and objects such as Exchange Databases

A neat trick here .... if you open a clients properties and cannot see the Windows Client section then simply add your RAC name to its server list and click OK, then re-open the Host Propeties and you will be able to see everything

Hope this helps

Authorised Symantec Consultant

Don't forget to "Mark as Solution" if someones advice has solved your issue - and please bring back the Thumbs Up!!.

SYMAJ's picture

Thanks for the input Mark - sorted.