NetBackup VCS Agent does not install correctly
I have a NetBackup 7.5 clustered master server running on SFHA for Windows 6.0.1 running on 2 Windows 2008 R2 nodes. The cluster is installed and working fine with the exceptation that the VCS agent doesn't start.
Having looking into this somewhat I can see that the dlls don't seem to be created and installed with the installer.
I noted a paragraph on the NBU 7.5 Admin guide for clustered Master servers (page 43) which says:
In a few cases, after the NetBackup Master cluster installation the resource is not installed into the service group, the attributes of NetBackupVCS are blank and this reosource cannot probe on the cluster servers. For a work around, refer to Technote 174147.
I can't find technote 174147
can anyone help me find this technote or advise me on what the workaround is?