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netbakcup 5220/5020 Appliance how to make restore process

Created: 01 Feb 2013 | 8 comments


I have 2* 5220 MSs and 4*5020 Storage pool. I take backup over my existing MediaServer ( ) ( MSDP ) to the storage pool. But while i want to make restore, data is coming from 5220. Why does data take this way? Will I not be able to make restore over my bakcup media server?


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sazz.'s picture

I guess that is all right as you mighe be duplicating the data from the local appliance to remote appliance.

As per the SLP the backup will be done first on the local appliance(remote location) or local MSDP and then get dupliated to Data Center location that will be attached to your data center.

You have primary copy on the local appliance(remote site) and 2nd copy at the data center location. Once the primary copy is expired and if you try the restore it will restore the data from the data center location MSDP.  In these kind of setup you would be duplicating the data from remote MSDP to your data center MSDP and while restoring it will definately pickup the media server that has access to data center MSDP.

Let us know if this is not the case and do provide us the details how data is being written?

Barbaros Kilic's picture

Hi sazz,

thank you for response.

this is not case.

I have one Datacenter. I take data to firstly media server that deduping and after write to Storage pool to 5020. and then I want to make restore data for test but on activity monitor, restore job opened onto media server column as 5220's hostname but My client that is taken backup does not know appliance's ip and hostname so restore failes ( adding 5020's ip to client's host file , case is resolved ) but I wanna understand why My data is coming from 5220 Appliance Media server not my backup Media server that is deduping and write to directly 5020.


Barbaros Kilic

sazz.'s picture

Please post output of
nbemmcmd -listhosts -verbose

Also where are you running the restore from ?
Make sure under the host properties -> Master server properties -servers - all the media server listed. If not add them.

On the client make sure you have the master server and media server entries.

Barbaros Kilic's picture

Output is below.

cluster          istnbp01

media            istnbpapp12 --> 5220 --> on java monitor gui , Openning Restore job's  media server is that server. Why is not that istnbp02 ?

media            istnbpapp11 --> 5220

media            istnbp03

media            istnbp02 --> I take backup over this Media server ( )

ndmp             istnbpdup11

ndmp             istnbpapp21

ndmp             istnbpapp22

ndmp             istnbpapp12 --> Appliance

ndmp             istnbpdup21 à5020

ndmp             istnbpapp11

ndmp             istnbpvcs01

ndmp             istnbp01

ndmp             istnbp03

api              istnbpsun05

server           istnbp01

master           istnbpvcs01

master           istnbpvcs00

I running restore on Java console from Master Server. All ip and host entires are correct because I can make restore correctly over 5020 ( istnbpapp12 ) adding its ip and host.


Barbaros Kilic

sazz.'s picture

Can you please explain it with screenshot or may be paste the output of detailed status of backup and restore.

Mark_Solutions's picture

It is possible that the data flow does go directly from the 5020 to the client

The same is the case if you wanted to use client side de-dupe when client data would go directly from the the client to the 5020 - to use that your clients also need to know the name and IP address of the 5020's

If you ever want to use client side de-dupe or any related features you would need this adding to your clients anyway so it may be for the best that it is done now

Authorised Symantec Consultant

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Barbaros Kilic's picture

Hi sazz,

I have attached picture. you can see at picture, restore job opens over appliance media server not backup media server taking the backup.


Barbaros Kilic

Marianne's picture

Was FORCE_RESTORE... entry added to bp.conf on master server at any point in time? 
or Media Host Override in Host Properties on master server?

Please ensure that bprd log folder exists on the master server.
If not, create folder and restart NBU.
Post bprd log as File attachment after next restore attempt.

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