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Netware 6.5 sp6 BE 9.2 1401.5 Drive Failure 2-4623

Updated: 21 May 2010 | 3 comments
Marcel van der Markt's picture
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Hello

I have the following problem when i want to make a backup of more then one volume i get a drive failure 2-4623  (10) Sense Data 70 00 04 00. The problem occurs when the backup of the second volume starts.

I have a HP ML350 G5 with aU320scsi controler for the Ultrium 448 tape unit and a P400 raid controler for the harddrives. I have the latest BE 9.2 1401.5 . The server has the latest firmware 8.10. The tape drive, tapes, cables en controler are all replaced. The HP tapetools give no errors so i do not have a hardware problem. The backup of one volume is no problem and works fine.

Does anyone can help me with this problem, tanks

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Daniel Warne's picture
17
May
2008
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I'm getting an identical error, with almost the same configuration. I would appreciate any assistance with this issue.

I've got an HP ML350 G5 with an internal Ultrium 448 LTO-2 Tape Unit attached to a U320 Single Channel SCSI Controller. After a minute or 2 the backup job cancels due to a 'hardware error'

It's a brand new server and installation using Backup Exec 9.2 1401.5 and the latest HP Firmware and drivers along with Netware 6.5 SP7.

Any help appreciated. I'm thinking I might have to backrev the Backup Exec version.

cheers,




Message Edited by Daniel Warne on 05-17-2008 02:19 AM

awmsys's picture
13
Oct
2008
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Hello,

 

we have the same Problem. We tested a lot and did not succeed.

1. Changing the Drivers (Controller ....)

2. Changing the ProLiant Support Packs...

 

It is (in my opinion) NOT a Problem of the OS. SBACKUP is running very well.

 

Greetings,

 

Carsten

brtl1000s's picture
09
Jan
2009
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Read this article!

 

http://seer.entsupport.symantec.com/docs/292702.htm

 

I was pulling my hair out for two weeks on a new server install. Of the manual backups that I ran, only one completed out of 15. Basically HP's SCSI Health monitoring nlm is trying to access the drive at the same time as the backup nlm was.

 

option number three talks about editing the startup.ncf file. to view or edit this when the server is running (aka Production Server which CANNOT be shutdown!) at the cmd prompt type

(the word in all uppercase are the "cmds" to type!) 

LOAD DOSFAT.NSS

(ignore the warning because you are going to unload this in another step)

VOLUMES

(You should now see a volume named "dosfat_C" or something similar)

EDIT DOSFAT_C:/nwserver/startup.ncf(or where ever the default location of Netware is installed)

In the startup.ncf file change the following lines:

load lsimptnw.ham slot=xxxxxx 

TO

load lsimptnw.ham slot=xxxxxx qtags=off

save the new startup.ncf

UNLOAD DOSFAT.NSS

 

(THE ABOVE CHANGES WILL ONLY TAKE PLACE AFTER A REBOOT, IF YOU ALSO, WANT TO MAKE THE CHANGES NOW, FOLLOW THE BELOW INSTRUCTIONS!)

 

Stop Backup Exec

BESTOP

Unload the lsimptnw.ham driver (makes sure that the hard drives are not using this driver)

UNLOAD LSIMPTNW.HAM

Load the lsimptnw.ham with the following switch

LOAD LSIMPTNW.HAM qtags=off

Restart Backup Exec

BESTART