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network access denied

Created: 28 Apr 2011 | 2 comments

I have a Windows work network with XP (32 bit) and Win 7 (64 bit) computers with Norton 360 on each computer. One of the Win 7 (64 bit) computers is serving as host for files and folders. The other computers are being blocked from access to the host. (Access denied.) When I reboot the host computer, then access is granted - for a while. I believe this is a firewall issue. How can I resolve it? 

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CraigV's picture

...check which ports need to be opened on the firewall to allow access between the clients and the host computer.

Alternative ways to access Backup Exec Technical Support:

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Thomas K's picture

Check this Microsoft KB -

Internet firewalls can prevent browsing and file sharing

http://support.microsoft.com/kb/298804

In the future, please visit the Norton Community for Norton Product support.

http://community.norton.com/norton/

Best,

Thomas