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network connection timed out(41)

Created: 30 Aug 2011 • Updated: 30 Aug 2011 | 2 comments
Pritesh Pisal's picture

We are getting frequent backup failure “network connection timed out(41)” on Alpha base client.

 Master server is NB7.0.

 NB ver. 6.0 client with MP7

1)I have increased the client read timeout 300 to 3000  and backup size is 350gb

but after making changes it fails with error code 40 (network connection broken)

Please find the bpbkar logs

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Marianne's picture

Seems bpbkar is getting stuck on 'nohup.out' :

07:25:57.886 [9044] <2> bpbkar SelectFile: INF - path = nohup.out
07:39:11.982 [9044] <16> bpbkar sighandler: ERR - bpbkar killed by SIGPIPE
07:39:11.982 [9044] <2> bpbkar sighandler: INF - ignoring additional SIGPIPE signals
07:39:11.982 [9044] <16> bpbkar Exit: ERR - bpbkar FATAL exit status = 40: network connection broken

Where have you increased the timeout? Time between last 'SelectFile' entry and failure is just short of 15 minutes.

Try to exclude nohup.out as a start.

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Pritesh Pisal's picture

I have increased the timeout value on master server as well as respective client host properties timeouts

master server act as media server too

how will I exclude nohup.out as a start.