Network Discovery Task not working
I have been trying to discover network items so I can run an agentless inventory on them. I have tried multiple device types (Cisco switch, HP printer, Windows 2008 server). They all fail and give an error similar to this:
Log File Name: C:\ProgramData\Symantec\SMP\Logs\a.log
Help and Support:
Date: 3/8/2013 11:14:00 AM
Tick Count: 2970961
Host Name: Our Server Name Here
Process: AtrsHost (2528)
Thread ID: 127
Description: (Run Network Discovery Task Name Here) Discovery task failed: System.ApplicationException during discovery run: 'PPAException initializing PAL object: PAL.cpp(Line: 438) PPA::PAL::Initialize()
MapperManager.cpp(Line: 168) PPA::MapperManager::CacheAllMapperDSFs(): Could not obtain protocol mapper identified by: 809b1f11-f183-4bf1-8633-390f3da588b2.'.
I did some quick research and got a few hits with this PPAException pointing back to Dell. I did originally have Dell Client Manager installed on the CMS server but have since uninstalled it. I also ran a repair on the Client Management Suite on the server. I keep getting this same error no matter what type of device I try to discover.
Any thoughts? Is it related to Dell Client Manager? Do I need to put that program back on to make network discovery work again? It did originally work (I don't recall when exactly), though, because I have been able to discover network printers before.