Network issues with SEP 11.0.6200
Created: 06 Jul 2012 | Updated: 06 Jul 2012 | 9 comments
Hi,
We have SEP ver 11.0.6220 installed in our server and it's being pushed to all clients. From the past three days, we have been facing issues with both LAN and WiFi showing exclamation marks in device management. Uninstalling SEP made WiFi work. This is for a brand new laptop. Need help urgently as the issue is spreading slowly and surely to all laptops. Any help would be appreciated!
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Which all are the SEP features installed in the client?
Try by uninstalling NTP.
Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind
* NTP having the firewall component and teefer2.sys is the driver file for the firewall component
* Teefer driver is upgraded on 11.0.7 for the network based issues with SEP firewall
* Windows 7 SP1 and above and Windows 2008 servers SP1 and above is compatible only with SEP 11.0.7 and SEP 12.1
Release notes for Endpoint Protection 11
http://www.symantec.com/docs/TECH103087
Installing Network Threat Protection (NTP) causes loss in communication
Fix ID: 2575843
Symptom: Installing SEP with NTP causes the client to lose all communications with SEPM. All other network traffic remains unaffected.
Solution: Fixed the issue where a needed attribute was missing from a specific dll.
Mohan Babu
moglie20@gmail.com
+91 9884382160
Your satisfaction is very important to us.If you find above information helpful or it has resolved your issue...please mark it accordingly :)
Features installed are:
Antivirus and Antispyware Protection
Proactive Threat Protection
Network Threat Protection
Network Access Control
I can't uninstall any of the above.
@Mohan Babu - "Symptom: Installing SEP with NTP causes the client to lose all communications with SEPM. All other network traffic remains unaffected."
In this case, no network is working as all devices are showing as corrupt and rollback of drivers, updation of LAN drivers manually also is not working. Please help.
Hi,
Possibility of driver conflict.
If it's happening with brand new laptops you should test with latest SEP version.
Till date releases
http://bit.ly/m0vOJp
Chetan Savade
Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |
Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.&
Possibility of driver conflict.
go to network adapter settings in general tab look any firewall driver for other software
also for communication server - client's , if check client's ok online in server management and ping work correctly
About Endpoint Protection support for Windows 7 and Windows Server 2008 R2
http://www.symantec.com/docs/TECH94910
Which versions of Symantec Endpoint Protection are supported on Windows 7 SP1 and Windows Server 2008 R2 SP1?
Symantec Endpoint Protection 11.0 Release Update 7 (RU7) and Symantec Endpoint Protection 12.1 or higher is supported on Windows 7 SP1 and Windows Server 2008 R2 SP1. For information on getting the latest release, read the document Obtaining an upgrade or update for Symantec Endpoint Protection 11.x/12.1 or Symantec Network Access Control 11.x.
Mohan Babu
moglie20@gmail.com
+91 9884382160
Your satisfaction is very important to us.If you find above information helpful or it has resolved your issue...please mark it accordingly :)
Can someone provide the latest cleanwipe for both Windows XP and Windows 7?
Hi Raghums,
How to get the CleanWipe tool (Endpoint Removal)
http://www.symantec.com/connect/forums/how-get-cleanwipe-tool-endpoint-removal
Thanks....
Don't forget to mark your thread as 'SOLVED' with the answer that best helped you
Hello,
Do you have received solution ?
Thanks In Advance
Ashish Sharma
SEPM Knowledgebase Documents
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