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Network Printers

Created: 31 Mar 2011 • Updated: 08 Apr 2011
GOC's picture
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Hi,

 

Does anyone have any SQL queries for finding Network Printers and their MAC addresses? I'm using Altiris Client Management Suite 6 but can only create a Summary Report which includes the Printer Name.

Any advice welcome!

 

Thanks,

 

GOC

Quick Look Solution

I had missed your reply

(and should have noticed in your first post you're on v6). So, you options are a bit limited in v6. You can only do network discovery (limited to SNMP and ICMP, not WMI and other options v7.x have). Your other comment is right on, you'll need Inventory for Network Devices to get detailed inventory.

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jharings
Trusted Advisor
31
Mar
2011

Are you querying (via network discovery)

the printers themselves? Otherwise, without an agent (which printers don't have) I doubt you'd get information about a printers MAC address.

You could always pull the information in via connector\CMDB, but that would probably be a bit of work.

Jim Harings
HP Enterprise Services
1st Rule of Connect Club: Mark the post that helped you the most as a 'solution'. 2nd Rule of Connect Club:You must talk about Connect club.

GOC
01
Apr
2011

Yea, by Network discovery. I

Yea, by Network discovery. I can get IP address but that's all i'm getting. I was hoping there was some way of attaining the MAC address as we were going to Asset Tag the printers with the last 6 digits of the MAC address.

jharings
Trusted Advisor
01
Apr
2011

What protocols are you using for net discovery?

ICMP (probably only going to get you the IP), SNMP (need the community string), WMI?

Jim Harings
HP Enterprise Services
1st Rule of Connect Club: Mark the post that helped you the most as a 'solution'. 2nd Rule of Connect Club:You must talk about Connect club.

GOC
01
Apr
2011

within the Altiris Console

within the Altiris Console i'm simply chosing the following reports to run within the Inventory Solution (version 6 sp3):

TCP/IP Network printers or All Network Printers.

I thought there may have been an option to query the MAC address of the printer.

jharings
Trusted Advisor
06
Apr
2011
SOLUTION

I had missed your reply

(and should have noticed in your first post you're on v6). So, you options are a bit limited in v6. You can only do network discovery (limited to SNMP and ICMP, not WMI and other options v7.x have). Your other comment is right on, you'll need Inventory for Network Devices to get detailed inventory.

Jim Harings
HP Enterprise Services
1st Rule of Connect Club: Mark the post that helped you the most as a 'solution'. 2nd Rule of Connect Club:You must talk about Connect club.

GOC
07
Apr
2011

Thanks Jim. I was speaking to

Thanks Jim. I was speaking to a guy who said the information could be obtained if i enabled SNMP on the printer and at Altiris and I should obtain this info, thou i'm not sure if our company have purchased Network Inventory / Discovery.

jharings
Trusted Advisor
07
Apr
2011

You don't need to purchase it

you can install it, and any licenses consumed by the above process would just 'eat' away at your Inventory licenses pool.

Jim Harings
HP Enterprise Services
1st Rule of Connect Club: Mark the post that helped you the most as a 'solution'. 2nd Rule of Connect Club:You must talk about Connect club.

07
Apr
2011

Thanks

Had same question, you guys answered it.