Endpoint Protection Small Business Edition

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  • 1.  Network Threat Protection

    Posted Jun 10, 2011 09:34 AM

    I have Symantec Endpoint Protection Small Business Edition and the Network Threat Protection says on yet no matter what I do it always says Definations: Friday, March 13, 2009 r1 . My other server updates and dispplays correctly. How can I get this server to update accordingly?



  • 2.  RE: Network Threat Protection
    Best Answer

    Trusted Advisor
    Posted Jun 10, 2011 12:53 PM

    Hello,

    Did you try the steps below:

    1) Uninstall Network Threat Protection from Add / Remove Programs by modifing Symantec Endpoint Protection Installation.

    2) Restart the Server

    3) Reinstall Network Threat Protection

     

    If not tried, check if that resolves!!!

     

     



  • 3.  RE: Network Threat Protection

    Posted Jun 16, 2011 02:08 PM

    Thank you for the reply, I have not tried that. I am a new employee at the company and was researching before I made changes.

    I will try that and will let you know the outcome.



    Clay



  • 4.  RE: Network Threat Protection

    Posted Jun 17, 2011 06:47 AM

    Thank you so much for the advice. I followed the instructions and now have the network trhreat protection showing a newer date.

    I made just a few small changes in the info above burt I am sure it was implied.

     

    1) Uninstall Network Threat Protection from Add / Remove Programs by modifing Symantec Endpoint Protection Installation.

                [ Here I went to add remove and on the Symantec Endoint Priotection I chose chaneg instead of install

                   Then On the symantec installer I chose remove network Threat Protection]

     

    2) Restart the Server

     

    3) Reinstall Network Threat Protection

                [ Here I went to add remove and on the Symantec Endoint Priotection I chose chaneg instead of install

                   Then On the symantec installer I chose add network Threat Protection]

     

    4) Restart the Server again as after reinstall it did not show the Network Threat Protection after the second restart it did show the 

    restart on the status screen and on Live update the date showed Wednesday June 15 2011    r1

     

     

    Today after running Live updates all 3 have Thursday June 16 2011 r1 so it is updateing as well as dispaying correct data ion the Status screen.

    Thank you again for the info.