I have a SEPM, Version: 11.0.6005.562 & running Antivirus and Antispyware Protection, Proactive Threat Protection, Network Threat Protection. Our application server not member of the SEPM, sometimes users cannot access the application, users complained me that when show  “ block 192.168.20.5 IP by SEP antivirus, in this time user cannot access application server also cannot reply ping request, but in this time other IP can reply ping request. Users have SEPM member & domain Users. I need to keep all threat protection of SEPM. What can I do now?

Thanks,

Qamrul