New to Clearwell..preprocessing question
I am very new to Clearwell. I have been trying to get through it by using the documentation and trial and error. I am running into a situation where I have psts that are reporting as not having write access. According to the documentation, the psts and nsfs must be write enabled in order to process through Clearwell. Our IT person did tweak the permissions. My question is how do you re-preprocess? I ran them through processing with discovery but it looks like that didn't help.
Is there a way to make these actually process? And besides the little bar graphic is there any way to verify that they have done so. I haven't had much luck searching for the items in the review platform.
thank you in advance