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New to CMS7...some trouble

Updated: 21 May 2010 | 3 comments
mgabraham's picture
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So I started to run a little evaluation a couple days ago, and I am unable to import softpaqs.  Installation was issue-free.
On changing views, one minute the progress bar has creeped but showing 0%, and on the other hand will be stuck at 99%.  I've checked out the PDF guides and discussions posted, and none have resolved.  I've rebooted, restarted services, recreated the share, reconfigured and created a new database, taken the softpaqs out of the filestore and readded them to make the button available to click on...nada.  Updated HP tools, systems list, nothing.

Running a VM on an ESX Host - Windows Server 2003 SP2, 2GB, SQL2005 Standard, Java 6 Update 12, Trend, IE7; etc etc.  Wondering if I missed a step somewhere.  Hoping someone can point me in the right direction.  Thanks.

Regards

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jharings's picture
30
Oct
2009
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Two bits of advice

1) Add more memory. It's a pretty intensive program, so 2GB (with both of those being reserved by default by Windows for the OS) is going to make it fairly slow.

2) Open the Altiris Logviewer to see if there are any "red" errors or "blue" warnings.

Jim Harings
HP Enterprise Services
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KSchroeder's picture
02
Nov
2009
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SQL 2005 in VM?

If possible, see if you can stand up your SQL in either a physical box (64 bit preferably) or a separate 64bit VM instance (note that the NS is NOT supported under 64bit Windows yet).  NS is very SQL intensive, so having SQL perform as fast as possible is critical.  I agree with Jim's statement, 2GB is a bare minimum, particularly with on-box SQL.  You may also want to ensure that Trend is configured to not scan the "EvtQ*" folders (\\server\NSCap\EvtQ*\Process (there should be several of these, a Process folder under each EvtQ* folder).

Thanks,
Kyle
Symantec Trusted Advisor

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ianatkin's picture
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Nov
2009
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I tried installing with a

I tried installing with a similar setup on my home box with VMWare Workstation -2003 Server, SQL 2005 Express (year -I know....) with 2GB of RAM. Its dog slow, but it works. Its a new PC though, so its getting pretty much  full I/O form my SATA drive.

As Jim says, a Memory upgrade in the VMWare environment will give you a quick win (4GB and use the 3GB switch in boot.ini will do wonders)
You still might have disk I/O problems though, so might be worth knocking up perfmon and looking at your disk queue lengths.

I haven't yet gone Kyle's route of the dedicated 64-bit SQL box, but with CMS7 I think this has to be on everyone's horizon.

Kind Regards,
Ian./ 

 

Ian Atkin, Senior Developer for the ICT Support Team, Oxford University, UK

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