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New data type with restrictions

Created: 09 Apr 2013 | 1 comment
SmartSys's picture

Hi everyone,

Someone could help me, I need add a new data type in the incident template but I have two conditions (restrictions):

1. This data type must be showed only a workers specified (or group), and
2. This data type must be avaliable when the incident it is solved.

Someone have any idea for solve this requirement.

Best regards!!!

Operating Systems:

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brunoyep's picture

Hi SmartSys

I think that's not possible.

I had a case like your case, but was just a new data type in the incident template.

Regards,

Bruno Bacelar

Bruno Bacelar