Messaging Gateway

when I try to register the new license I get this error:

Cannot register the specified license file.
Unable to complete registration with Symantec. You may have specified an invalid license file. Please specify a valid license file. No more information

any info would be very helpful

Hi,

Could you post the screenshot. PM me your details I can try to check with our license team.

I sent the info to the license group this morning and had the two liscense we have combined to one, still no luck

Please do not share License Serial number on public forum. I have removed the screen-shot & will suggest to brush confidential information. 

Hi,

I have the same problem this morning with the renewal license.
I have this error: Unable to Install License, "You may have specified an invalid license file. Please specify a valid license file.

telnet on port 443 to register.brighmatil.com works

Feel free to PM me your details. I will try to check with the license team. 

did anyone come up with an answer to this issue?  my license is getting ready to exppire.

Please attach your screenshot here so that we can conclude what the best thing to do. 

Apologies for the delay follow up. PleasePM me your contact number, serial number if any, phone number etc. I will try to arrange call from our license team.

Hi Chetan,

I solved with technical Support.I Just had to wait for the effetive expiration of the old license. Thank for the yours support

Thanks for the update.