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  • 1.  New Licenses Issue - Do they have a clue!

    Posted Sep 15, 2015 06:26 AM

    What the heckity heck goes on in symantecs world. We have been trying to buy new licenses and the reseller is having major probelms getting them.

    Is it just me, have i got some sort of curse that when any dealings with symantec come up it usually ends up me having an even worse view of the company.!

    Its beyond weird the nonsens I have had to put up with when buying licenses!

    Next ridiculous step is combining my existing licesnes with these 'yet to appear' new licesnes - now that was an experience last time!

     

     



  • 2.  RE: New Licenses Issue - Do they have a clue!

    Posted Sep 15, 2015 10:46 AM

    which reseller are you going through?  We have had success with SHI and Novacoast if not purchasing through Symantec directly. Yes combining the licenses is the best since the new licenses will override the existing license keys in quantity.  what are your specfic issues/questions other than trying to get the license files from your un-mentioned reseller in a timely fashion?



  • 3.  RE: New Licenses Issue - Do they have a clue!

    Broadcom Employee
    Posted Sep 15, 2015 05:00 PM

    HI JannasToo,

    Sorry to hear of the troubles with licensing. If you want to send me some additional details or PM your contact info, I'd be happy to contact you and figure out how to get these resolved.

    You can send me PM by going to my Connect profile

    https://www-secure.symantec.com/connect/user/andyn

    thanks!

    Andy