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New MS Office 2013 - SEP 12.1.2 errors of a false/positive and sending whitelisting to clinets

  • 1.  New MS Office 2013 - SEP 12.1.2 errors of a false/positive and sending whitelisting to clinets

    Posted Apr 03, 2013 02:04 PM

    Hello - I just puchase a new dell with w7 and ms office 2013 and I'm put on SEP 12.1.2xx.  I've been running this SEP on my network just fine without errors.  With ms office 2013 it gives me a false/postive error and know and we are finding out from our clients we are sending whitelisting.  I need to solve issue, what do I need to do?  Thanks Jim



  • 2.  RE: New MS Office 2013 - SEP 12.1.2 errors of a false/positive and sending whitelisting to clinets

    Posted Apr 03, 2013 02:08 PM

    You can submit here

    https://submit.symantec.com/whitelist/

    and some additional reading:

    http://www.symantec.com/connect/blogs/preventing-false-positives-symantec