New Retention Category Not Working
I've been trying to make a custom retention category such that any items in Inbox & Sent items are expired after 12 months, using EVPM. Details were covered at below forum:
However, I am not able to make this work on new items (old or already archived items is altogether different story).
For example, I apply the new policy - Store new items to archive manually - and check the vault information for selected items. The hidden message shows the updated retention category ID however the item itself has old retention category ID stamped to it and is not expired in EV.
Anything I could be doing wrong in above?
Thanks in advance !