Maybe I missed some announcement but creating a blog or article entry I see a new choice ...
... and also posting a forum discussion the Need a Solution? I need a solution / I do not need a solution (just sharing information)
That is new functionality that has been added to the forums. The ability to save a draft was added a couple of months ago.
Alternative ways to access Backup Exec Technical Support:
Thanks Craig, great news !
(So you did miss it!!)
"Have you still got the box it came in?"
Wonderful. How about this feature for Connect threads too. May not be a great value but it would, for sure, be a good problem-solving aide.