Endpoint Protection

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  • 1.  NEW SEP issue

    Posted May 13, 2013 03:06 PM
      |   view attached

    Why is it every time I connect to SEP manager I get this window?  I click accept always, but still keep getting it.



  • 2.  RE: NEW SEP issue

    Posted May 13, 2013 03:14 PM

    How to install the certificate for Symantec Protection Center or Endpoint Protection Manager for Web console access

     

    Article:TECH123686  |  Created: 2010-01-04  |  Updated: 2012-10-25  |  Article URL http://www.symantec.com/docs/TECH123686

    Check the thread

    https://www-secure.symantec.com/connect/forums/server-certificate-not-present-your-trusted-store#comment-6656751

    Check Simpson and mohan comment

    https://www-secure.symantec.com/connect/forums/there-problem-websites-security-certificate

    https://www-secure.symantec.com/connect/forums/server-certificate



  • 3.  RE: NEW SEP issue
    Best Answer

    Posted May 13, 2013 03:17 PM

    If you install a new java version, you will get this.



  • 4.  RE: NEW SEP issue

    Trusted Advisor
    Posted May 14, 2013 10:21 AM

    Hello,

    Could you please ensure that the SEPM and the SEP client on the system are the same version.

    Secondly, One solution known to resolve the issue is to manually import the self-signed SSL certificate into the certificate store of the impacted clients. Information on how to do this is covered in the following Microsoft Article:

    http://windows.microsoft.com/en-US/windows-vista/Import-or-export-certificates-and-private-keys

    Another solution would be to use an SSL certificate signed by a Certificate Authority (CA), rather than a self-signed certificate.

    Also, check this Thread: http://www.symantec.com/connect/forums/server-certificate-not-present-your-trusted-store

    Hope that helps!!



  • 5.  RE: NEW SEP issue

    Posted May 16, 2013 08:21 AM

    Have you tried above attach links?



  • 6.  RE: NEW SEP issue

    Posted May 17, 2013 01:47 AM

     

    Hi 

    Is the certificates get installed on your machine if not download the SEPM certificate and install

    SEPM certificate can be get from https://SEPM-HOSTNAME:8443/.

    Regards

    Ajin