I hope somebody can help - When i try to login to the SEPM 12.1 console the Home, Monitors, and Reports sections are not displaying any information.  I can make changes to policy, clients, and admin. I also get the "unexpected server error 0x10010000" error.

I have read numerous posts on different issues but none of them has resolved my problem.

e.g http://www.symantec.com/business/support/index?page=content&id=TECH104777

1) Java version - I have uninstalled Java V6 Update 29 and let SEP install the native Update 24

2) Ports; - I have made sure that all the ports are open on the firewall of the machine. The ports list shows that the correct ones are open.

3) The loclhost address & loopback is working

4) SQL authentication - Set to native SQL, tried windows authentication - no luck

5) RDP - I am administering the machine locally - not using remote desktop

6) User - As I am busy with the installation I am logged in as Administrator

7) Repairing and/or reinstalling SEPM - I tried this 5 times already each time making sure I start from scratch

8) IIS issues - many of the procedures detail issues with IIS - as SEPM12.1 runs apache I uninstalled IIS from the machine.

System Detail:

I am running Windows XP SP3 with SQL server express 2008 advanced edition.

SEPM12.1 is installed on the same box. - All ports are left at the default install values.

IIS is no longer installed as SEP12.1 uses apache

Issues:

ODBC - I have not been able to verify the ODBC settings. It seems like SEPM12.1 does not create the required ODBC DSN (SymantecEndpointSecurityDSN) as mentioned in "http://www.symantec.com/business/support/index?page=content&id=TECH104777"

I have tried to create the DSN but I am not sure which driver to use  - there are however no ODBC related errors in the logs - is this still used? Which driver should be used for the ODBC connection?

PHP - I have executed the checks listed in "http://www.symantec.com/business/support/index?page=content&id=TECH104777

Version - I have checked the PHP version (5.3.4) the same as in the php.ini file. However when I try to use "http//localhost:8014/Reporting/phpinfo.php" to check the operation in a browser I get the message:' "Forbidden. The request will not be fulfilled" together with the Symantec banner.

I have enabled PHP logging and I get the following error messages in the reporting.log file

[30-Oct-2011 10:53:14] PHP Warning:  require(Include/resources/reporter.php) [<a href='function.require'>function.require</a>]: failed to open stream: No such file or directory in C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Inetpub\Reporting\Reports\sr-login.php on line 6
[30-Oct-2011 10:53:14] PHP Fatal error:  require() [<a href='function.require'>function.require</a>]: Failed opening required 'Include/resources/reporter.php' (include_path='.;C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Inetpub\Reporting;C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Php') in C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Inetpub\Reporting\Reports\sr-login.php on line 6

Also when using https://localhost:8445/Reporting/login/Login_verify.php to check PHP I get the following error message:

Warning: require_once(Include/resources/reporter.php) [function.require-once]: failed to open stream: No such file or directory in C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Inetpub\Reporting\Login\curl_funcs.php on line 5

Warning: require_once() [function.require-once]: It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Helsinki' for '2.0/no DST' instead in C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Inetpub\Reporting\Login\curl_funcs.php on line 5

Fatal error: require_once() [function.require]: Failed opening required 'Include/resources/reporter.php' (include_path='.;C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Inetpub\Reporting;C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Php') in C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Inetpub\Reporting\Login\curl_funcs.php on line 5
 

When I open the file sr-login.php it refers to curl-funcs.php which refers to reports.php which referes to file called reporter.php - I cannot find this file on the system.

Any help to resolve my issue is greatly appreciated

I have also enabled PHP logging