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New Server & Remote Agent

Updated: 21 May 2010 | 3 comments
dbaish's picture
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We recently upgraded a server that we backup remotely using a remote agent.  The old server was taken offline and the brand new server was brought online with the same computer name and ip address.  I then pushed the remote agent to the new server, and it looks like everything is working.  When I try to backup anything, the job fails at random spots, and not necessarily while backing up that server.  This has happened with two of our backup exec installations.  Once the new server was put into place, the media server that backup exec is installed on has problems with jobs.

Does anyone know if this is a known issue?  I didn't uninstall the remote agent from the remote server before we took it offline.  I figured that didn't matter.  Does anyone have any insight on this?  Thanks.

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RahulM's picture
07
Mar
2008
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What kind of resources is the job failing on and with what errors?. Have you upgraded the server from Win2K to Win2K3 ?.
Push install the remote agent on the server from the media sever and please provide more information regarding the errors.
RahulM's picture
07
Mar
2008
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What version of Backup Exec have you got installed?
dbaish's picture
07
Mar
2008
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Thanks for the response guys.

We're on Backup Exec 11d with all of the latest updates to that version.

I upgraded the remote server from 2000 to 2003.  Yesterday, after I posted the msg to the board, I went ahead and deleted the remote agents and then push installed them again.  After doing that, the backup ran successfully last night.  However, I'm still hestitant to say that the problem is resolved.  If the backup runs successfully tonight as well, then I'll say that.

It seems weird that we started having problems after replacing the server.  I could understand if the job failed on the exact machine that we replaced, but that wasn't the case.  It was just failing in random spots (while backing up other resources on other remote machines).  Has anyone ever heard of that problem before?