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New SWV version available (6.3.2046) and already a very big bug

Created: 13 Sep 2010 | 18 comments

We just got informed about the public availabilty of the 32 and 64 bit version 6.3.2046 from Symantec. But we already figured out a very big bug, which is also very easy to reproduce. The new version let you loose all your existing local installed printers. Steps how to reproduce.

1. Use a Vanilla Windows 7 32 Bit Enterprise version
2. Install 6.3.2046 without any layers
3. Reboot to activate the filter drivers
4. Install any local printer
5. Restart the printer spooler and you will recognize that all printers are gone

Nice QA

We already created a ticket for this, will keep you updated.


Comments 18 CommentsJump to latest comment

Jordan's picture

It's a known issue that Development has been looking into, I'll let people know more once I do.

If a forum post solves your problem please flag is as the solution

CGATX's picture

Any update on this?  Considering it seems significant and I have seen this myself.  Looking for a fix or a plan soon.

Event claims that unable to delete registry entries.  Manually adding printer = 0x3fa ERROR_KEY_DELETED - "Illegal operation attempted on a registry key that has been marked for deletion."

Attempting to add Adobe Acrobat PDF driver yeilds blue screen.

Version 6.1 SP5

Nirmal R's picture

A fix is in the works, should be out soon....

rpfenninger's picture

Where did you find this release? We're having huge problems SWV 6.1 SP4 (6.1.5126, 6.2.1562 and 6.2.1575). The download link for 6.2.1575 has been removed already because of forward compatibility issues.

I'm very interested in testing any newer releases but couldn't find neither on nor on any news on this.

So we stay still at 2.1.3071 (Feb 2009 release). Symantec, how long does it take until a functioning release of SWV can be expected?

rpfenninger's picture

We've got huge troubles opening a shared calendar. Already a Symantec case open (since two months) without any results. See other thread:


MrSoapsud's picture

Wonder if this new version will fix the DQ45 conflict I've just posted about with 6.2.1562?

ManelR's picture

Is version 6.3.2059 affected by this issue?


IT Systems Manager
LCFIB - Computing Lab
Barcelona School of Informatics
Universitat Politècnica de Catalunya - Barcelona Tech
Jordan's picture

No the printer issues was fixed for MP1.

If a forum post solves your problem please flag is as the solution

bradog222's picture

Anyone having issue with SWV 6.1 sp 6 and using trinket? It used to work with the older versin and since we've downloaded this version, it does not. We are using the latest version of trinket

MrSoapsud's picture

yes - same here. Just installed SWV 6.1 SP6 MP1 (6.3.2059) and now trinket won't start.

wil.orinion's picture

If so, it's a checkbox you have to check when installing the latest version of the Workspace Virtualization agent (6.3.2059). You can also try running a Change on the SWV Agent via Add Remove Programs, select Modify, and enable the SWV Admin tool that way as well.

bradog222's picture

Yeah, that doesn't work. Trying to run trinket and get

The procedure entry point FSL2SetShellRefreshFlag could not be located in the dynamic link library fsllib32.dll

Jordan's picture

FSL2SetShellRefreshFlag was deprecated several releases ago and was removed from the product with this release.

Trinket is open source and can be found on SourceForge so feel free to go make the changes necessary for it to work.

If a forum post solves your problem please flag is as the solution

MrSoapsud's picture

SWV 6.1 SP6 MP1 (6.3.2059) doesn't appear to integrate with NS6, even if you use the SWV.ADDLOCAL=Altiris_NS argument to the installer.... It's not showing in the Agent details list, and the virtual software inventory isn't being populated either. At least, that's what's happening for me... YMMV...!

Jordan's picture

That's intended.  With SP6 MP1 and going forward we're supporting NS7 with SWV and the solution is NS6 only.

I'll have a guide up on how to get current, and future, SWV versions to work with NS6 up soon.

If a forum post solves your problem please flag is as the solution