Endpoint Protection

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  • 1.  New Version needed

    Posted Feb 24, 2014 03:30 PM

    Hello everyone - i need to get ahold of your latest SEP version that was just released.  it is 12.1.4023.4080.  Can you tell me how to obtain that?  thanks

     

    Solo



  • 2.  RE: New Version needed

    Posted Feb 24, 2014 03:35 PM

    Hi Solo,

    Go to

    https://fileconnect.symantec.com

    put the serial number and download the version

    this update is only for manager so no need to update your clients

    you need to downoad SEPM only which i believe is SEPM-12.1.4a

    SYM14-004 Symantec Endpoint Protection Management Vulnerabilities
     
    http://www.symantec.com/business/support/index?page=content&id=TECH214866
     
    Q: Am I required to update to the Symantec Endpoint Protection client?
     
    A: No. Only the Symantec Endpoint Protection Manager requires an update. There are no client-side changes
     
     


  • 3.  RE: New Version needed

    Posted Feb 24, 2014 03:36 PM

    https://fileconnect.symantec.com

    12.1.4a SEPM is the upgrade for the SEPM and is the only one you really need. Clients are NOT affected and do not need to be upgraded to this version.



  • 4.  RE: New Version needed

    Posted Feb 24, 2014 03:49 PM
      |   view attached

    Hello again - So went to file connect and entered my serial number.  Selected the file to download. and I got the following error message from file connect.  Any ideas what the problem could be?  the red X scares me!!

     

     

    Attachment(s)

    docx
    file connect error.docx   1.45 MB 1 version


  • 5.  RE: New Version needed

    Posted Feb 24, 2014 03:54 PM

    Do you have java installed? You need it



  • 6.  RE: New Version needed

    Posted Feb 24, 2014 03:55 PM

    Enable pop ups on your browser..

    add fileconnect to your trusted sites list



  • 7.  RE: New Version needed

    Posted Feb 24, 2014 03:57 PM

    You dont need java, Java is needed if you want to go with the SEPM download assistant manager, 

    Ideally it should show a pop up where it would ask you to install java or just go straight with the download....



  • 8.  RE: New Version needed

    Posted Feb 24, 2014 04:07 PM

    Solo,

    From your screenshot it looks like the download manager which uses java, you can change your download preference to use HTTPS only if you don't have/want java installed.

    Click the "Download Help" link at the top right and you can edit it here.



  • 9.  RE: New Version needed

    Posted Feb 24, 2014 04:17 PM
     
     next thing to check is to open IE, tools- internet option- security
    select Internet
    click on custome level
    make sure that under Downloads
    file download is enabled