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New Version Released

Created: 16 Nov 2012 • Updated: 22 Nov 2012 | 6 comments
This issue has been solved. See solution.

Hi,

Symantec released new SEP 12.1RU2 version.

Can anyone provide what's bug are fixed in new sep version ?

Comments 6 CommentsJump to latest comment

Ashish-Sharma's picture
HI,
 
Check this..
 
New fixes and enhancements in Symantec Endpoint Protection 12.1 Release Update 2
 

Article on this Latest Release of Symantec Endpoint Protection 12.1.RU2 are available, check these -

Knowledgebase Articles for Symantec Endpoint Protection 12.1. RU2

Knowledgebase Articles for Symantec Endpoint Protection SBE 12.1. RU2

 

Thanks In Advance

Ashish Sharma

 

 

SOLUTION
.Brian's picture

All necessary guides for 12.1.2 are located here:

http://www.symantec.com/business/support/index?page=content&id=HOWTO81153

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

Mohan Babu's picture

Check this you wil get all the info

 

https://www-secure.symantec.com/connect/forums/sep...

Mohan Babu

moglie20@gmail.com

+91 9884382160

Your satisfaction is very important to us.If you find above information helpful or it has resolved your issue...please mark it accordingly :)

John Santana's picture

Here it is: http://www.symantec.com/business/support/index?page=content&id=TECH199676 

 

Top impacting issues fixed in this release

 

Old definitions require a reboot in order to be removed
Fix ID: 2692127
Symptom: Old definitions appear to require a reboot in order to be removed. This is usually due to a scan running at the time of the update.
Solution: Updated the Common Client component to resolve a condition where the scanner held the virus definitions open, which prevented an update.
 
Policy updates are not saved to the embedded database or distributed to clients
Fix ID: 2819061
Symptom: Policy updates are not saved to the embedded database, and changed policy profiles are not distributed to clients. PackageTask appears to be stopped or hung.
Solution: Changed the database configuration to allow idle connections to be disconnected. This allows system resources to be recycled.
 
Symantec Endpoint Protection and Lotus Notes both crash with Lotus Notes plug-in installed (enabled or disabled)
Fix ID: 2665371
Symptom: The Lotus Notes Email Auto-Protect plug-in crashes, which cause Symantec Endpoint Protection and Lotus Notes to crash. These crashes occur even if you disable the plug-in.
Solution: Added code to better clean up after previous installs, and to update the notes.ini file before nlnvp.dll is launched.
 
Install fails with message "StartService() failed for service 'BHDrvx64' with error 0x00000057."
Fix ID: 2638836
Symptom: Installation of the Symantec Endpoint Protection client fails or rolls back. The SIS_INST.LOG contains the following message "[StartService] StartService() failed for service 'BHDrvx64' with error 0x00000057."
Solution: Modified a driver to prevent a SONAR initialization error during installation.
 
Windows Backup Server fails to back up after the installation of Symantec Endpoint Protection 12.1
Fix ID: 2745055
Symptom: Windows Backup Server fails to back up after the installation of Symantec Endpoint Protection 12.1.
Solution: Changed the process for detecting delete operations by Windows Backup Server on Symantec Endpoint Protection data files.
 
Large amounts of memory trigger Server Health
Fix ID: 2765283 / 2772948
Symptom: Computers with large amounts of memory (8 GB or more of physical RAM) exhibit high mapped file memory usage for the sem5.db (embedded DB) file, and generate low memory health notifications.
Solution: Changed the default caching parameters for starting the database service, and added a way to keep the original parameters if needed.
 
Single risk events are sent multiple times an hour
Fix ID: 2788568 / 2850335 / 2805245
Symptom: Single risk events are sent multiple times an hour when they should not be.
Solution: Changed the way multiple notifications are triggered.
 
App-V virtualized applications cannot load with Proactive Threat Protection installed
Fix ID: 2689005
Symptom: App-V virtualized applications cannot load with Proactive Threat Protection installed.
Solution: Changed Application Control and User Mode Hooking to allow NTDLL image validation.
 
Incorrect date or state for Intrusion Prevention signatures
Fix ID: 2525136
Symptom: After the Symantec Endpoint Protection client updates Intrusion Prevention signatures, the client interface displays the wrong content version or the wrong state for Intrusion Prevention.
Solution: Faster internal notification of updated content and status.
 
Cannot get the definition detail for some client entries
Fix ID: 2693845
Symptom: Cannot get the definition detail for some client entries after upgrading from Symantec Endpoint Protection 11.x to 12.1.
Solution: Added a flag to return all data rows.
 
Excessive non-paged memory used by Symantec Endpoint Protection client
Fix ID: 2733231
Symptom: The Symnets.sys driver (pool tag SND1) slowly consumes a large amount of non-paged pool memory, eventually leading to a system crash.
Solution: Updated the SymTDI driver to resolve a non-paged pool memory leak.
 
Home tab shows virus definition information "not available" after replication
Fix ID: 2825751
Symptom: Home tab shows virus definition information "not available" after replication. An update resolves the incorrect information, but only until the next replication.
Solution: Modified Symantec Endpoint Protection Manager to obtain the correct sequence number from the database.
 
Windows 7 clients (32- and 64-bit) enable the Windows Firewall when you upgrade directly from Symantec Endpoint Protection 11 RU6 MP3
Fix ID: 2722224
Symptom: Windows 7 clients (32- and 64-bit) enable the Windows Firewall when Symantec Endpoint Protection Manager upgrades directly from version 11 RU6 MP3 to 12.1 RU1.
Solution: Changed the code so the migration process properly maintains the Windows Firewall settings.
 
Possible blue screen errors on Vista OS
Fix ID: 2489813
Symptom: Possible blue screen error occurs on Vista OS occurs after upgrading from Symantec Endpoint Protection 11.x.
Solution: Changed to correctly unload the Symantec Endpoint Protection 11.x service SymTDI, and keep track of each service installed to prevent accidental disabling of a legitimate service.
 
Symantec Endpoint Protection Manager Limited Administrator experiences performance issues when they access either the Java or Web remote console
Fix ID: 2717943
Symptom: Symantec Endpoint Protection Manager Limited Administrator experiences performance issues when they access either the Java or Web remote console.
Solution: Changed the group query method.
 
The links to Symantec Security Response from the Home tab do not correctly redirect with a proxy
Fix ID: 2722657
Symptom: The links to Symantec Security Response from the Home tab do not correctly redirect within a proxy environment.
Solution: Now allows correct redirection of the link.
 
Replication fails with "Invalid Hex String:0x00000000” and "LOGIN FAILED" errors
Fix ID: 2811424 / 2722248 / 2911663
Symptom: Replication fails with "Invalid Hex String:0x00000000” and "LOGIN FAILED" errors.
Solution: Removed the invalid prefix from the hex string.
 
SQL cluster node experiences blue screen error during failover
Fix ID: 2853447
Symptom: A SQL cluster node crashes with "Bug Check 0x9E: USER_MODE_HEALTH_MONITOR" during a failover.
Solution: Modified the SymEFA driver to cancel the operation and allow the volume to be detached during a cluster node failover.
 
Applications are slow to launch over the network
Fix ID: 2756476
Symptom: Applications are slow to launch over the network after Symantec Endpoint Protection client is installed. Disabling the SymTDI driver resolves the issue.
Solution: Updated the SymTDI driver to improve performance of large networked files.
 
ThinApp portable applications are slow to start from network share
Fix ID: 2645151
Symptom: Applications that are packaged as VMware ThinApp portable applications are slow to launch when the application is launched via a network share.
Solution: Modified the Auto-Protect driver to honor exonerated network files when the network scan on execute option is enabled.
 
A filter to limit the results on the Deployment Report incorrectly returns all results
Fix ID: 2676753
Symptom: A filter for the Deployment Report intended to limit results to a specific time range incorrectly returns all deployed clients.
Solution: Changed the variable by which the report defined deployment times.
 
ArcServer Backup fails to back up Hyper-V virtual workstations
Fix ID: 2729418
Symptom: ArcServer Backup fails to back up Hyper-V virtual workstations with Symantec Endpoint Protection 11.x installed.
Solution: Updated Auto-Protect to address this issue.
 
When using a filter, the daily and weekly status reports include all Symantec Endpoint Protection clients
Fix ID: 2734454
Symptom: The daily and weekly status reports include all Symantec Endpoint Protection clients, even if you select only specific client groups.
Solution: Added the client group filter when generating daily and weekly status reports.
 
Plugging in an NTFS-formatted USB disk causes Explorer.exe to stop responding
Fix ID: 2736323
Symptom: Plugging in an NTFS-formatted USB disk causes Explorer.exe to stop responding.
Solution: Updated the Auto-Protect driver (srtsp.sys) to resolve a deadlock involving other filter drivers.
 
Each replication rebuilds all policy files even if there are no changes, and clients download them repeatedly
Fix ID: 2745696
Symptom: Under certain circumstances, each replication rebuilds all policy files even if there are no changes. Since the policy serial number changes, clients download the policy profile repeatedly.
Solution: Changed replication logic to prevent this specific replication event from occurring.
 
The current IPS Definitions displays as "Not Available"
Fix ID: 2758416
Symptom: In the Symantec Endpoint Protection Manager client properties, the current IPS Definitions displays as "Not Available."
Solution: Fixed a database query responsible for the incorrect information.
 
ArrayIndexOutOfBoundsException and data store errors appear, so the remaining client data logs are not parsed
Fix ID: 2815571 / 2849197 / 2860247
Symptom: "ArrayIndexOutOfBoundsException" and data store errors appear. As a result, the remaining client data logs are not parsed.
Solution: Changed the way long log entries are processed.
 
Event ID 577 appears in the Security Log
Fix ID: 2822356
Symptom: Event ID 577 appears in the Windows Security Log when Symantec Endpoint Protection is installed
Solution: Modified the Common Client component to check for necessary privileges on Windows XP and Windows Server 2003.
 
Attachments take a long time to open with the Outlook Email Auto-Protect enabled
Fix ID: 2865495 / 2851779
Symptom: In Outlook 2010, attachments take a long time to open with the Outlook Email Auto-Protect plug-in enabled.
Solution: Improved the method for saving the temporary file for scanning.
 
 

All resolved issues

 
 
Symantec Endpoint Protection Manager Limited Administrator with access rights to run commands cannot run commands for read-only groups
Fix ID: 2707321
Symptom: Symantec Endpoint Protection Manager Limited Administrator with access rights to run commands cannot run commands for read-only groups.
Solution: Changed the code so that Limited Administrators can now run commands on read-only groups.
 
SNAC Enforcer cannot write log data to syslog
Fix ID: 2679480
Symptom: There is no Enforcer support for syslog.
Solution: SNAC Enforcer adds support for logging to a syslog server. You can configure this through Symantec Endpoint Protection Manager in the Enforcer settings > Log Settings tab.
 
LiveUpdate Engine does not allow NTLM proxy authentication
Fix ID: 2608676
Symptom: LiveUpdate Engine does not allow NTLM proxy authentication.
Solution: Added support for NTLM proxy in LiveUpdate Engine. This option can be configured in the LiveUpdate settings policy. Select Server Settings, then Configure Proxy Options. The "NT LAN Manager Authentication" option appears at the bottom of the authentication settings.
 
Computer crashes with Bug Check 0xD1: DRIVER_IRQL_NOT_LESS_OR_EQUAL
Fix ID: 2763669 / 2779756 / 2820996
Symptom: The computer crashes with Bug Check 0xD1: DRIVER_IRQL_NOT_LESS_OR_EQUAL referencing SYMTDI.SYS.
Solution: Modified the SYMTDI driver to prevent this crash.
 
During peak hours, Apache crashes and the Symantec Endpoint Protection Manager becomes unresponsive
Fix ID: 2885456
Symptom: The Apache process (httpd.exe) crashes during peak hours. The Symantec Endpoint Protection Manager becomes unresponsive.
Solution: Fixed the synchronization issues that cause Apache to crash.
 
Symantec Endpoint Protection Manager 12.1 RU1 replication times out and fails after four hours
Fix ID: 2654549
Symptom: Replication times out after four hours, with a repeated warning In ReplicationRemote-0.log: "BaseMetadataCollection>> saveToFile: file exists!!"
Solution: Fixed the code that generated the message.
 
Unable to disable Network Threat Protection using a command
Fix ID: 2753106
Symptom: Unable to disable Network Threat Protection using a command from Symantec Endpoint Protection Manager. Instead, you get a command status message of "rejected."
Solution: The command from Symantec Endpoint Protection Manager now disregards any client-side locks on Network Threat Protection.
 
Client bypasses the newly promoted Group Update Provider despite policy that states it should never bypass the Group Update Provider
Fix ID: 2757957
Symptom: Clients bypass newly promoted Group Update Provider and contact Symantec Endpoint Protection Manager directly for content, even though policy states it should never bypass the Group Update Provider.
Solution: Client does not bypass the Group Update Provider if policy is set to "never bypass," even if the new Group Update Provider's guplist.xml is still empty.
 
Cannot validate database when using Windows with NTLMv2
Fix ID: 2682376 / 2845764
Symptom: When you configure Windows to use NTLMv2, the database validation tool (dbvalidator) fails to complete.
Solution: Changed the code to check whether NTLMv2 is in use.
 
Unable to send email with Internet Email Auto-Protect enabled
Fix ID: 2702851
Symptom: User or application cannot send email when the Internet Email Auto-Protect feature is enabled.
Solution: Updated the email proxy component of Common Client to address this issue.
 
Computer crashes with Bug Check 0x8E: KERNEL_MODE_EXCEPTION_NOT_HANDLED
Fix ID: 2740714
Symptom: The computer crashes with Bug Check 0x8E: KERNEL_MODE_EXCEPTION_NOT_HANDLED referencing SRTSP.SYS
Solution: Modified the Auto-Protect driver to prevent a crash due to a compatibility issue between mounted volumes and Windows System Restore.
 
SecurityMiningTask won't run and data is missing from the SEM_COMPLIANCE_CRITERIA table.
Fix ID: 2808901
Symptom: SecurityMiningTask won't run and data is missing from the SEM_COMPLIANCE_CRITERIA table.
Solution: Modified Symantec Endpoint Protection Manager to prevent a condition where multiple SecurityMiningTasks could create a deadlock.
 
Microsoft Remote Access Service (RASMAN) fails to start after migrating to Symantec Endpoint Protection 12.1.x, then uninstalling it
Fix ID: 2740733
Symptom: Migrating from Symantec Antivirus 10.1 to Symantec Endpoint Protection 12.1.x, then uninstalling Symantec Endpoint Protection 12.1.x, causes Microsoft Remote Access Service (RASMAN) to fail to start.
Solution: Changed the condition for registry key backup action for the RASMAN service.
 
Installation to thin client fails with reference to invalid memory
Fix ID: 2746057
Symptom: Installation to a thin client fails. The SymEvent log file contains the message:
The instruction at "0x0040a7c5" referenced memory at "0x00000000". The memory could not be "read".
Solution: Modified the SymEvent component to correct a crash on installation.
 
Excessive SMB traffic with Symantec Endpoint Protection client installed
Fix ID: 2819666 / 2769637
Symptom: Excessive SMB traffic occurs between a Symantec Endpoint Protection client and a file server.
Solution: Skips and marks reputation queries as done if the file has a network path.
 
Host Integrity verification erroneously results in quarantine
Fix ID: 2811107
Symptom: Clients pending Host Integrity verification are erroneously sent to the quarantine location.
Solution: Changed to distinguish a pending status from a failure.
 
Unable to connect to Microsoft Exchange Server through WatchGuard SSL VPN
Fix ID: 2848103
Symptom: Unable to connect to Microsoft Exchange Server through WatchGuard SSL VPN. The connection is successful when the SYMNETS driver is disabled.
Solution: Modified the SYMNETS driver to prevent a condition where network data was incorrectly blocked.
 
Network storm and outage due to AutoUpgrade
Fix ID: 2795300
Symptom: The AutoUpgrade feature in the enterprise version causes a network storm / outage when Randomize Days is set to 0. All clients begin downloading upgrades at the same time.
Solution: Added warning message to caution against setting the minimum randomize days value to 0, or to a value calculated to be too low for the number of clients set to automatically upgrade.
 
Unable to select Symantec Endpoint Protection Manager dashboard dropdown menus when using Internet Explorer 9
Fix ID: 2665692 / 2727520
Symptom: Unable to select Symantec Endpoint Protection Manager dashboard dropdown menus when using Internet Explorer 9.
Solution: Added a header to recognize and display Symantec Endpoint Protection Manager in IE 9 mode.
 
Conflict with Lotus Notes Email Auto-Protect causes application crash
Fix ID: 2715933
Symptom: Certain applications crash with the Lotus Notes Email Auto-Protect plug-in installed.
Solution: The Lotus Notes shutdown routine now runs after deregistering the extension manager.
 
Unable to determine the last connected NAT IP of a virtual Symantec Endpoint Protection client
Fix ID: 2721540
Symptom: The last connected NAT IP of a virtual Symantec Endpoint Protection client is not available in the Symantec Endpoint Protection Manager console.
Solution: The last connected IP is saved in the Symantec Endpoint Protection Manager database. This data is available per client in the client properties (in the Network tab) and in the computer status logs.
 
Schedule scan runs again after the last missed scheduled scan completes
Fix ID: 2681132
Symptom: The scheduled scan runs three minutes after the last missed scheduled scan completes.
Solution: Removed the code to update the LastStart value in the Schedule key, as this caused the LastStart to be the same as the LastCompleted time.
 
Repeated detection of DWHxxxx.tmp as a threat
Fix ID: 2718341
Symptom: Repeated detection of DWHxxxx.tmp as a threat when a Defwatch scan runs on Quarantined items.
Solution: Increased Defwatch scan performance and moved the temporary extraction folder from %TEMP% to Application Data to avoid conflicts with Windows Search Indexer.
 
Scheduled scan missed event does not run because of a policy update
Fix ID: 2732977
Symptom: Scheduled scan missed event does not run because of a policy update upon next heartbeat to the Symantec Endpoint Protection Manager.
Solution: Changed the way missed scan events are handled if a policy update occurs.
 
Incorrect status display for Proactive Threat Protection in Symantec Endpoint Protection client interface
Fix ID: 2735831
Symptom: Disabling Auto-Protect then disabling Proactive Threat Protection causes an incorrect status display for Proactive Threat Protection under Status > Details. The incorrect status reads, "Disable all Proactive Threat Protection features" instead of "Enable Proactive Threat Protection."
Solution: Added an OR condition when Proactive Threat Protection is disabled, even if Auto-Protect status is off.
 
Startup scan displays pop-up notification, even if pop-up notifications are disabled
Fix ID: 2810984
Symptom: Startup scan displays pop-up notification, even if pop-up notifications are disabled for Active Scans.D14
Solution: The Active Startup Scan and Active Scheduled Scan now properly add the registry value 'DisplayStatusDialogIfHighMediumDetected' during migration from 12.1 RTM to 12.1 RU1 or later.
 
The SMC service terminates on Group Update Providers
Fix ID: 2722802
Symptom: For Symantec Endpoint Protection client computers acting as Group Update Providers, the SMC service terminates. If you manually restart the service, it terminates again in two hours.
Solution: Modified SMC to prevent a crash when the client is a Group Update Provider.
 
When "Scan files on remote computers" is disabled, the child setting "Only when files are executed" is still enabled
Fix ID: 2777576
Symptom: When the Auto-Protect network drive scanning setting, “Scan files on remote computers," is disabled, the child setting "Only when files are executed" is greyed out but still enabled. This feature still scans files on remote computers.
Solution: When you disable the parent setting, all child settings automatically disable.
 
Check Point VPN Adapter not detected as a VPN adapter by the firewall
Fix ID: 2810794
Symptom: The Check Point VPN Adapter is not detected as a VPN adapter by the Symantec Endpoint Protection firewall.
Solution: If an adapter is online whose description contains the name "Check Point Virtual Network Adapter," the firewall recognizes that Check Point Client VPN is connected.
 
NTFS corruption when bringing a Virtual Hard Disk online
Fix ID: 2570905
Symptom: NTFS corruption occurs with Symantec Endpoint Protection installed when bringing a Virtual Hard Disk online in Windows Server 2008 R2.
Solution: Changes to Auto-Protect address this issue.
 
The computer freezes when clicking on an EICAR file
Fix ID: 2748135
Symptom: The computer freezes when clicking on an EICAR file.
Solution: When Auto-Protect processes a suspected threat, it cancels actions to open a file and dismisses actions to close a file.
 
Firewall policy stops blocking after 24 hours, starts blocking again if you restart the SMC service
Fix ID: 2680390
Symptom: After 24 hours, the firewall no longer blocks previously blocked websites. If you restart the SMC service, they are blocked again.
Solution: Changed the way the firewall handles DNS cache overflows.
 
Application and Device Control causes Compass 4.25 to fail
Fix ID: 2641442
Symptom: Application and Device Control in Symantec Endpoint Protection 12.1 RU1 causes Compass 4.25 to fail.
Solution: Changed how Application and Device Control handles 16-bit Windows applications.
 
Symantec Endpoint Protection Small Business Edition 12.1 RU1 unable to add complete Exchange exclusions
Fix ID: 2723712
Symptom: Symantec Endpoint Protection Small Business Edition 12.1 RU1 client on Windows Small Business Server 2011 cannot add complete Microsoft Exchange exclusions.
Solution: Changed the query for Microsoft Exchange to more accurately detect the installation and add exclusions.
 
Computer crashes with Bug Check 0x7F: UNEXPECTED_KERNEL_MODE_TRAP
Fix ID: 2776662
Symptom: The computer crashes with Bug Check 0x7F: UNEXPECTED_KERNEL_MODE_TRAP due to Double Fault.
Solution: This version of Symantec Endpoint Protection reintroduces the KStackMinFree registry value. You can adjust this value to set the minimum kernel stack needed for scanning. Customers should contact Symantec Technical Support for instructions on how to properly configure the value.
 
Installation packages do not sort properly when you choose sort by "Created Time"
Fix ID: 2690913
Symptom: Sorting items by date results in incorrect order.
Solution: Convert formatted dates to raw date format before they are sorted.
 
Compliance report entries that contain international characters are garbled
Fix ID: 2730728
Symptom: Compliance report entries that contain international characters are garbled.
Solution: Converted logs to UTF16 formatting.
 
Symantec Endpoint Protection Manager is not creating deltas in timely manner
Fix ID: 2742344
Symptom: Symantec Endpoint Protection Manager gets so many repeated requests for the same content deltas, it cannot create those deltas.
Solution: Added a table to Secars to hold a list of pending requests; then only new requests are sent to Symantec Endpoint Protection Manager.
 
Replication fails due to an improperly handled comma in report filter name
Fix ID: 2690962 / 2856990
Symptom: Replication fails due to an improperly handled comma in report filter name.
Solution: Changed the code so the whole filter name is processed as one.
 
Out-of-date virus definition notifications are incorrect
Fix ID: 2863845
Symptom: Out-of-date virus definition notifications are incorrect.
Solution: Notifications now show the correct information.
 
A false SNMP trap triggers against the CPU status
Fix ID: 2777494
Symptom: A false SNMP trap triggers against the CPU status.
Solution: Changed the code to use a 64-bit integer in the CPU info to avoid this false SNMP trap.
 
Default "Configure Refresh Interval" combined with default "Symantec Endpoint Protection Status" procedure results in Kaseya server instability
Fix ID: 2812805
Symptom: The Kaseya Symantec Endpoint Protection Plug-in Deployment Settings are set by default to refresh every five minutes. This setting causes the default procedure "Symantec Endpoint Protection Status" to be run every five minutes. This may generate a large volume of queries and result in deadlocks or a Kaseya server crash.
Solution: The starting time for the scripts now spreads across a 30 minute interval to ensure scripts are not running at the same time. Two scripts can run every second for up to 30 minutes. For example:
10 machines would be spread over 5 seconds, with 2 machines per second.
120 machines would be spread over 1 minute, with 2 machines per second.
3600 machines would be spread over 30 minutes, with 2 machines per second.
7200 machines would be spread over 30 minutes, with 4 machines per second.
 
"Detect servers and endpoints" cannot be restricted by Machine Group or ID
Fix ID: 2812810
Symptom: Clicking on the "Detect..." button finds server and endpoints among all of the machines in Kaseya, even if the user has a filter set in the Machine Filter bar.
Solution: Changed the queries to be Machine Filter-aware.
 
IE "stop running this script" failure on Symantec Endpoint Protection Kaseya Plug-in Audit Log
Fix ID: 2881618
Symptom: Unable to open the Symantec Endpoint Protection Audit Log. Internet Explorer prompts you to click whether or not you wish to stop running the script. Both choice results in failure and you cannot access the log.
Solution: Modified the Symantec Endpoint Protection Audit Log to prevent this issue.
 
Symantec Endpoint Protection Kaseya Plug-in Audit Log rows displayed filter does not work
Fix ID: 2885652
Symptom: The Symantec Endpoint Protection Kaseya Plug-in v1.5 does not filter the Audit Log by the maximum row count per page.
Solution: Modified the Symantec Endpoint Protection Audit log to honor the maximum row count filter.
 
Application and Device Control policy does not honor allowed processes or folders on 64-bit Windows 7
Fix ID: 2751878
Symptom: The list of allowed processes/folders is not honored on 64-bit Windows 7.
Solution: Modified Application and Device Control to resolve this issue.
 
Unable to launch cmd.exe after installing Symantec Endpoint Protection 12.1 RU1 MP1 client
Fix ID: 2852273
Symptom: Unable to launch cmd.exe after installing Symantec Endpoint Protection 12.1 RU1 MP1 on a 64-bit Windows client due to compatibility issue with Skysea software.
Solution: Changed the way Application Control interacts with cmd.exe so that Skysea can recognize it.
 
Connected applications disconnect after updating the Intrusion Prevention signatures
Fix ID: 2865665
Symptom: Connected applications disconnect after updating the Intrusion Prevention signatures.
Solution: Sets a flag to ensure that the appropriate packets are allowed during update process.
 
Incorrect sorting of the column "Definitions Date"
Fix ID: 2632418
Symptom: Incorrect sorting of the column "Definitions Date" from Monitors > Logs > Computer Status.
Solution: Changed the field by which the column is sorted.
 
Upgrading from 12.1 RTM to 12.1 RU1 removed custom client purge settings
Fix ID: 2637853
Symptom: An upgrade from 12.1 RTM to 12.1 RU1 removed custom client purge settings and reset them to defaults.
Solution: Saves client purge settings from site properties to domain properties during upgrade process.
 
 
Unable to select different language client packages via the Client Deployment Wizard
 
Fix ID: 2641702
Symptom: Unable to select different language client packages via the Client Deployment Wizard.
Solution: Append a language tag when adding client packages to a group.
 
Cannot load the Symantec Endpoint Protection Manager from the Symantec Protection Center 2.x once the logon banner is enabled
Fix ID: 2685653
Symptom: Cannot load the Symantec Endpoint Protection Manager from the Symantec Protection Center 2.x once the logon banner is enabled. Error: "Internal Error - Check log file for details and the stack trace."
Solution: Changed the order in which the frames load in the Symantec Protection Center.
 
Management Server Wizard description for optional Enforcer appliances is not correct
Fix ID: 2689017
Symptom: There is an incorrect description in the fifth pane of Management Server Configuration Wizard. "This password will be required if you install optional Enforcer appliances" is not correct.
Solution: Reworded the Management Server Wizard description for clarity.
 
LAN Enforcer RADIUS group policies are empty
Fix ID: 2741567
Symptom: The RADIUS Server Groups list may be incorrectly shown as empty unless there is also a switch policy. Once a switch policy is created, the missing RADIUS groups may appear again.
Solution: Modified Symantec Endpoint Protection Manager to correctly check if the switch policy is empty.
 
Replication site cannot login with the error: "Unable to connect to the server specified."
Fix ID: 2879943 / 2683207
Symptom: After configuring a replication partner via the Management Server Configuration Wizard, the replication site cannot login with the error: "Unable to connect to the server specified." The admin password included a special character, %, which is a reserved character for URLs.
Solution: Changed so that the special character is translated E58before sending out the password for remote login.
 
Non-English daily and weekly reports display the incorrect date and time.
Fix ID: 2912692 / 2883896
Symptom: Non-English daily and weekly reports display the incorrect date and time, such as "01/01/1970".
Solution: Added code to convert the retrieved date to the expected date of format "YYYY-mm-dd" in the SQL query.
 
The Symantec Endpoint Protection Manager does not receive virus definition updates, even if a replication partner received the update
Fix ID: 2922555
Symptom: PackageTask fails to complete, preventing the update of the virus definitions on the Symantec Endpoint Protection Manager, even if a replication partner received the update.
Solution: Changed code to allow for successful completion of PackageTask.
 
Replication hangs, which causes the Symantec Endpoint Protection Manager to hang
Fix ID: 2848668
Symptom: Replication hangs, which causes the Symantec Endpoint Protection Manager to hang.
Solution: Changed the way replication interacts with the mail utility.
 
Security event log records an audit failure Event ID 560 when starting a Symantec Endpoint Protection service
Fix ID: 2672119
Symptom: Security event log records an audit failure Event ID 560 for object access for every attempt to start a Symantec Endpoint Protection service.
Solution: Changed the access right on the service start to avoid this audit failure.
 
Setup.exe cannot expand an environmental variable during installation
Fix ID: 2675376
Symptom: Setup.exe cannot expand an environmental variable, such as %systemdrive%, during installation.
Solution: Changed the way Setup.exe processes the variables to allow for expansion during installation.
 
The Action List report includes Symantec Endpoint Protection 11.x client data
Fix ID: 2753449
Symptom: The Action List report includes Symantec Endpoint Protection 11.x client data, which contradicts a statement in the report.
Solution: Removed the disclaimer in the Action List report.
 
In scheduled reports, the "group by" field continues to display an incorrect value after choosing a different filter.
Fix ID: 2757279
Symptom: In scheduled reports, the "group by" field continues to display an incorrect value after choosing a different filter.
Solution: Corrected the values by which the reports are grouped.
 
Enforcer Activity log settings do not produce the results you expect
Fix ID: 2776010
Symptom: Enforcer Activity log settings are unclear in the user interface, and do not produce the results you expect.
Solution: Updated the text on the “Log Settings” and the text on the Monitors tab under the Compliance log type.
 
Notifications & Reports display too many devices
Fix ID: 2801881
Symptom: In Symantec Endpoint Protection 11.0 you could create notifications that only displayed blocked devices. In Symantec Endpoint Protection 12.1 the same notifications display all devices.
Solution: Improved notifications so that they no longer display disabled devices.
 
Initial replication to SQL Server fails
Fix ID: 2850167
Symptom: The initial replication of a new site fails if the transaction log is larger than 8 GB.
Solution: Symantec Endpoint Protection Manager now shrinks the transaction log before replication.
 
Unable to set scan report filter settings back to the default value
Fix ID: 2780518
Symptom: Unable to set scan report filter settings back to the default value of zero (0).
Solution: Allowed "0" for the scan filter.
 
For Symantec AntiVirus for Linux client reports do not reflect current information
Fix ID: 2855262
Symptom: For Symantec AntiVirus for Linux client reports, the "Last Scan Time" is never updated, and always shows "Never" in the computer status logs.
Solution: Changed to update last scan time when processing security log from Symantec AntiVirus for Linux clients.
 
The sort order is incorrect for Show LiveUpdate downloads
Fix ID: 2905112
Symptom: The sort order is incorrect under Admin > Servers > Local Site > Show LiveUpdate downloads.
Solution: Changed sort order to use date comparison.
 
Symantec Endpoint Protection for Macintosh LiveUpdate progress dialog is blank
Fix ID: 2639169
Symptom: The Japanese Symantec Endpoint Protection for Mac 12.1 RU1 client shows a blank LiveUpdate progress dialog.
Solution: Modified LiveUpdate for Macintosh to correct this issue.
 
Symantec Endpoint Protection for Macintosh clips some strings in the context menu
Fix ID: 2739747
Symptom: The Japanese Symantec Endpoint Protection for Mac client clips some strings in the context menu.
Solution: The clipped strings now display in full.
 
The Outlook Auto-Protect plug-in logs silent detections
Fix ID: 2671594 / 2777532
Symptom: The Outlook Auto-Protect plug-in logs Bloodhound.Exploit.446 detections, which is a silent detection.
Solution: Apply existing checks for silent detections to non-compressed files.
 
Syntax errors appear when you submit items to the Quarantine Server
Fix ID: 2747299
Symptom: Syntax errors pertaining to SDPck32i.dll appear when you submit items to the Quarantine Server.
Solution: Recompiled the Scan and Deliver binary.
 
"Unable to open file" for various file paths when you run the Virtual Image Exception tool
Fix ID: 2897351
Symptom: Error messages appear for various file paths when you run the Virtual Image Exception tool: "PM ERROR: Unable to open file." The file paths do not actually exist.
Solution: Disables File System Redirection on 64-bit OS before enumerating file paths, and reverts File System Redirection to its original state when all files have been processed.
 
Custom application settings for Network Threat Protection disappear when upgrading
Fix ID: 2678247
Symptom: Custom application settings for Network Threat Protection disappear when upgrading from Symantec Endpoint Protection 11.0 RU7 to Symantec Endpoint Protection 12.1 RU1.
Solution: Application settings are now migrated from Symantec Endpoint Protection 11.0.x to Symantec Endpoint Protection 12.1.2.
 
The "Latest from Symantec" date is earlier than the "Latest on Manager" date
Fix ID: 2651631
Symptom: The "Latest from Symantec" definitions revision date on the Home tab of the Symantec Endpoint Protection Manager is earlier than the "Latest on Manager" definitions revision date.
Solution: Updated code to reflect the actual "Latest from Symantec" definitions revision date.
 
Computer Status log displays incorrect data
Fix ID: 2653137
Symptom: Computer Status log displays incorrect data when filtered by Definition Date.
Solution: Changed the variable by which the data is filtered.
 
Out-of-date Intrusion Prevention signature data incorrectly appears in the Endpoint Status chart.
Fix ID: 2763130
Symptom: If you uncheck the "Percentage of computers reporting out-of-date Intrusion Prevention signatures" in the Home page preferences, this change does not affect the Home page Endpoint Status chart.
Solution: Out-of-date checking of IPS definitions is disabled if "Percentage of computers reporting out-of-date Intrusion Prevention signatures" is unchecked.
 
The Symantec Endpoint Protection Manager console immediately logs out due to multiple NICs
Fix ID: 2811561
Symptom: The Symantec Endpoint Protection Manager console immediately logs out after login on a server that has multiple NICs.
Solution: Symantec Endpoint Protection Manager performs matching between IP address and host name to resolve this issue.
 
The system log contains blanks for the Symantec Endpoint Protection Japanese client
Fix ID: 2841583
Symptom: The system log contains blanks for the Symantec Endpoint Protection Japanese client.
Solution: The Japanese client now indicates when LiveUpdate cannot connect to the server.
 
Data within the Symantec Endpoint Protection Japanese client logs get garbled when you click to sort the columns.
Fix ID: 2733575
Symptom: Data within the Symantec Endpoint Protection Japanese client logs get garbled when you click to sort the columns.
Solution: Changed how the data is sorted when clicking on the column header.
 
Upgrade from Symantec Endpoint Protection 11.x deletes shared DLLs.
Fix ID: 2839333
Symptom: Upgrade from Symantec Endpoint 11.x to 12.1 on a 64-bit operating system deletes shared DLLs.
Solution: Changed lookup mechanism for SharedDLLs during the upgrade process.E92
 
ccSvcHst crashes frequently and randomly
Fix ID: 2695895
Symptom: ccSvcHst crashes frequently and randomly.
Solution: Modified The AVHostPlugin.dll loaded by ccSvcHst.exe to prevent this crash.
 
Stationery-based emails with an attachment disappear
Fix ID: 2760344
Symptom: Stationery-based emails with an attachment disappear after you send them when Lotus Notes Auto-Protect is installed.
Solution: Symantec Endpoint Protection no longer adds certain properties to stationery-based emails.
 
ccSvcHst.exe crashes on shutdown
Fix ID: 2793958
Symptom: ccSvcHst.exe crashes on shutdown.
Solution: Changed code to allow for graceful shutdown.
 
Symantec Endpoint Protection Internet Email Auto-Protect blocks email notifications from Norton Ghost
Fix ID: 2885909
Symptom: Symantec Endpoint Protection Internet Email Auto-Protect blocks email notifications from Norton Ghost.
Solution: Updated the email proxy component of Common Client to address this issue.
 
The data within a computer status log report disappear
Fix ID: 2701203
Symptom: The data within a computer status log report disappear after an automatic refresh.
Solution: Removed extra slashes from group name before being saved in the database.
 
"Last Scan" time does not match the "Scan Start" time
Fix ID: 2744246
Symptom: The "Last Scan" time does not match the "Scan Start" time.
Solution: Changed code so that the two dates match.
 
AutoUpgrade notification message is empty
Fix ID: 2664598
Symptom: The notification message text box for the AutoUpgrade setting is empty. It should have the default text.
Solution: The default notification message is applied when clicking the "Use Default" button. The notification message is not saved if the notification is disabled.
 
Audit log fails to export any data
Fix ID: 2673833 / 2637938
Symptom: Audit log fails to export any data except for column headers.
Solution: Changed the way date information is processed prior to writing to the log.
 
Client details incorrectly indicate the status has never changed
Fix ID: 2681947
Symptom: Computer status report correctly shows the last time the status changed, but the client details indicate the status has never changed.
Solution: Changed the source of the client details.
 
The LUDBfix tool does not work on the embedded database
Fix ID: 2699754
Symptom: The LUDBfix tool does not work on the embedded database to fix broken links.
Solution: Modified the LUDBfix tool to work on the embedded db.
 
Client Inventory Details incorrectly report list definitions versions as "Not Available"
Fix ID: 2730270
Symptom: Client Inventory Details report list definitions versions as "Not Available" when selecting a specific definition date filter.
Solution: Changed the query to correctly return the client's content revisions. "Not Available" is only displayed if the content is not installed or not supported by the client, such as Mac.
 
Risk Detection Counts Report shows no data
Fix ID: 2735365
Symptom: Risk Detection Counts Report shows no data when filtered by Group.
Solution: Replaced HTML entities in client group name. For example: "\" is converted into “\” (backslash).
 
Unable to enable On Demand Client on the Enforcer
Fix ID: 2727493
Symptom: Unable to enable On Demand Client on the Enforcer in a French language Symantec Endpoint Protection Manager.
Solution: Use an alternate translation of the group name "My Company" to eliminate the international character.
 
The weekly "Rebuild Indexes" task runs one day earlier than expected
Fix ID: 2784331
Symptom: The weekly "Rebuild Indexes" task runs one day earlier than expected.
Solution: Changed code to correctly calculate when the task should run, and to compute the next scheduled rebuild index task.
 
Forward slashes are incorrectly displayed in the file path
Fix ID: 2863471
Symptom: Forward slashes are incorrectly displayed in the file path in the Symantec Endpoint Protection Manager's application log.
Solution: Replaced the forward slashes with backslashes.
 
Unable to make policy changes and the clients cannot update
Fix ID: 2875586
Symptom: Unable to make policy changes and the clients cannot update due to LiveUpdate content broken links in the database.
Solution: Deletes the broken links automatically if there are no related records in the database.
 
ArcServer Backup fails to back up Hyper-V virtual workstations
Fix ID: 2729418
Symptom: ArcServer Backup fails to back up Hyper-V virtual workstations with Symantec Endpoint Protection 11.x installed.
Solution: Updated Auto-Protect to address this issue.
 
Inconsistent reports of infected files
Fix ID: 2771319
Symptom: The number of infected files reported by Auto-Protect is different than the number reported by the Symantec Endpoint Protection log.
Solution: Updated Auto-Protect file statistics to address this issue.
 
Microsoft Dynamics intermittently fails to send email invoices
Fix ID: 2785611
Symptom: Microsoft Dynamics intermittently fails to send email invoices when Internet Email Auto-Protect is enabled or installed.
Solution: Updated the email proxy component of Common Client to address this issue.
 
Groups fail to apply new feature set with Auto Upgrade
Fix ID: 2632218
Symptom: Groups fail to apply new feature set if Auto Upgrade has previously changed the feature set at least three times.
Solution: Changed the destination copy folder to the temporary folder.
 
File copy fails with "Access Denied" message
Fix ID: 2782347
Symptom: Copying or moving a file when the destination file has the same name (will be overwritten) results in the message "Access Denied."
Solution: Modified the Auto-Protect driver to correct a file synchronization issue.
 
Computer crashes with Bug Check 0xD1: DRIVER_IRQL_NOT_LESS_OR_EQUAL
Fix ID: 2553308
Symptom: The computer crashes with Bug Check 0xD1: DRIVER_IRQL_NOT_LESS_OR_EQUAL referencing IDSxpx86.sys.
Solution: Modified the Intrusion Prevention driver to prevent this crash.
 
High CPU usage of ccSvcHst.exe process
Fix ID: 2707848
Symptom: The Symantec Endpoint Protection service (ccSvcHst.exe) consumes 100% of one CPU during a scan.
Solution: Modified the Decomposer component to prevent a condition where the scanner could become stuck on a malformed archive file.
 
Cluster environment does not fail over
Fix ID: 2731793
Symptom: A cluster environment does not fail over when Symantec Endpoint Protection client is installed due to inability to unload drivers.
Solution: Modified a driver to properly detach from a volume when the volume dismounts.
 
Performance of App-V applications is slow
Fix ID: 2825796
Symptom: Applications using Microsoft Application Virtualization (App-V) are slower to launch and slower to execute.
Solution: Modified a driver to allow the scanner to store cached data in memory for App-V virtualized applications.
 
Computer crashes with Bug Check 0xD1: DRIVER_IRQL_NOT_LESS_OR_EQUAL
Fix ID: 2733440
Symptom: The computer crashes with Bug Check 0xD1: DRIVER_IRQL_NOT_LESS_OR_EQUAL referencing SYMNETS.SYS.
Solution: Modified the SYMNETS driver to correct this crash.
 
Microsoft Direct Access network traffic is blocked
Fix ID: 2745094
Symptom: Traffic to Microsoft Direct Access (DA) servers is blocked when Symantec Endpoint Protection is installed and network threat protection is enabled. Traffic is still blocked with an "allow all" rule.
Solution: Modified the SYMNETS driver to allow Direct Access traffic.
 
Unable to complete initial replication. Connection/socket is dropped before data.zip is done, with error "Connection reset by peer: socket write error."
Fix ID: 2869914
Symptom: Replication of a large database to a newly added site takes a long time, then exits with an error because the TCP socket connection closes. This may occur if you have configured a firewall or similar device to kill idle connections.
Solution: Allow a way to perform manual replication by copying the data.zip created on the remote site to the new site:
1. Edit conf.properties and add the following entry:
scm.replication.inbox.drop=true
2. Copy data.zip into [Symantec Endpoint Protection Manager install directory]\data\replication\inbox\[remote site id]
3. Relaunch the configuration wizard to complete the replication and site setup.
This will only affect the initial replication when a new site is added. After replication, the "replication guid" entry should be removed from conf.properties.
 
Replication of a large database to a newly added site fails despite keepalive packet configuration
Fix ID: 2881885
Symptom: Replication of a large database to a newly added site takes a long time, then exits with an error because the TCP socket connection closes. This occurs even if you have configured the Symantec Endpoint Protection Manager to send keepalive packets.
Solution: Truncated SEM_CONTENT table on the new site. In the short term, this means you cannot get accurate information from the new site about virus definition revisions on each client at first. Eventually, each client checks in to that site to populate this and other information, which is then replicated.
 
Older .Net applications fail to launch with Application and Device Control enabled
Fix ID: 2805543
Symptom: Older .Net applications, such as scriptlogic.cbm.agent.exe, fail to launch with Application and Device Control enabled.
Solution: Resolved an issue where Application and Device control failed to properly detect 32-bit vs. 64-bit .Net applications due to a conflict with Citrix Offline plug-in.
 
A Symantec Endpoint Protection Mac client with a teamed NIC cannot register
Fix ID: 2096474
Symptom: A Symantec Endpoint Protection Mac client with a teamed NIC cannot register with Symantec Endpoint Protection Manager.
Solution: Now treats a teamed virtual interface as a valid Ethernet interface, which allows the Mac client to register.
 
Symantec Endpoint Protection Manager does not transfer logs to a Syslog server in a timely manner
Fix ID: 2700001 / 2877068
Symptom: Transfer of risk logs to the external Syslog server by the Symantec Endpoint Protection Manager occurs after a delay as long as two hours.
Solution: Ensured that all the risk logs can be sent out within fifteen minutes.
 
Sub-OUs of deleted OUs still appear in dropdown menus
Fix ID: 2713695
Symptom: After deleting an imported organizational unit (OU) at the root level, sub-OU groups appear in the Group dropdown menus under Monitors > Reports.
Solution: Correctly identifies and deletes the identity map values of the sub-OU groups.
 
Date information missing on the Home tab on the Chinese language Symantec Endpoint Protection Manager
Fix ID: 2722741
Symptom: Chinese language Symantec Endpoint Protection Manager console definition date displays incorrectly on the Home tab. It is missing the date information.
Solution: Excluded improperly translated Korean and Taiwanese double-byte character set.
 
Error: "JDesktop Integration Components binary has stopped working"
Fix ID: 2724433
Symptom: Error appears after clicking on “View Notifications" on the Home Tab: "JDesktop Integration Components binary has stopped working."
Solution: Changed the way the Symantec Endpoint Protection Manager passes the parameters.
 
Typographical error in UAC warning with Java remote console
Fix ID: 2743343
Symptom: There is a typographical error in the UAC warning when you use the Java remote console.
Solution: Changed the description from:
"If the User Account Control in Control Panel is enable, then part of remote console content will not be accessible."
to:
"If Windows User Account Control is enabled, some portions of the remote Symantec Endpoint Protection Manager Console may not be accessible."
 
The Security Status shows attention needed, but the details pane does not show a problem
Fix ID: 2769815
Symptom: The Home tab says "Security Status - Attention Needed" but clicking on View Details shows everything is good (green).
Solution: Added "License Problem" to the Security Status Detail page.
 
Notifications incorrectly go to Limited Admins
Fix ID: 2815268
Symptom: Symantec Endpoint Protection Manager Limited Administrators receive notification emails from groups to which they have no access.
Solution: Verifies permission conditions when sending notification emails to Limited Administrators.
 
The Symantec Management Client (SMC) service crashes
Fix ID: 2671737
Symptom: The Symantec Management Client (SMC) service crashes if the description field in an Application and Device Control rule contains asterisks.
Solution: Clears the description field before logging if the field contains asterisks.
 
Only a limited number of Firewall rules are visible
Fix ID: 2727592
Symptom: There is a limitation to the number of firewall rules visible under "View Firewall Rules" on the Symantec Endpoint Protection client.
Solution: Removed the priority limitation so that all rules display correctly. Previously, the rule viewer would only show rules with a priority of less than 255.
 
Application and Device Control policy fails to block "Apple Mobile Device USB Driver" on a physical machine
Fix ID: 2730712
Symptom: Application and Device Control policy fails to block Apple Mobile Device USB Driver on a physical machine.
Solution: Application and Device Control now correctly blocks this USB bus controller.
 
The JAWS screen reader does not read the field titles in the Symantec Endpoint Protection Manager 12.1
Fix ID: 2658515
Symptom: JAWS, a screen reader for Windows, is not able to read text on login screen of Symantec Endpoint Protection Manager.
Solution: Updated the Symantec Endpoint Protection Manager login screen text fields to allow JAWS to read the text field names using AccessibleContext. Additional steps may be required to install JAB (Java Access Bridge) into the Symantec Endpoint Protection Manager version of JRE. Please contact Support and reference TECH177395 for details.
 
The Network Threat Protection traffic log report displays Ethernet protocol events as EHERENET
Fix ID: 2672953
Symptom: The Network Threat Protection traffic log report within Symantec Endpoint Protection Manager displays the wrong name for the Ethernet protocol.
Solution: Updated to reflect the correct name.
 
Symantec Endpoint Protection Manager incorrectly displays the rule condition in the Application Control log
Fix ID: 2702850
Symptom: Symantec Endpoint Protection Manager incorrectly displays the rule condition under "Rule Name" in the Application Control log.
Solution: Displays both rule name and rule condition under the "Rule Name" column.
 
Dates in Symantec Endpoint Protection Manager show in the wrong format for "English (UK)"
Fix ID: 2762719
Symptom: Dates in Symantec Endpoint Protection Manager show in the "English (US)" format (MM-DD-YY) instead of the "English (UK)" format (DD-MM-YY).
Solution: Updated code to use the date format of the region indicated in the Windows control panel.
 
Symantec Endpoint Protection client notification area (tray) icon does not appear if Hitachi HIBUN is also installed
Fix ID: 2621590
Symptom: Symantec Endpoint Protection client notification area (tray) icon does not appear if Hitachi HIBUN is also installed. 
Solution: Resolved an issue in the SLIC licensing component that prevented it from loading when HIBUN was installed.
 
Modification date of Notes document is changed while Notes Auto-Protect is enabled
Fix ID: 2641817
Symptom: When you open an attachment file, Notes Auto-Protect scans it, even though the Notes document has not been updated or the virus definition has not been updated since the last scan for the temporary file.
Solution: Improved the bookkeeping function when Notes Auto-Protect scans an attachment, so that the plug-in skips the file next time if it remains unchanged.
 
File operations too slow with Symantec Endpoint Protection client and SOXBOX agent
Fix ID: 2662063
Symptom: Symantec Endpoint Protection client and SOXBOX agent installed together cause file operations to run too slowly.
Solution: SymEFA no longer enables an NTFS change journal for the SOXBOX agent's hidden NTFS volume.
 
ccSvcHst.exe crashes on scanning a particular compressed file.
Fix ID: 2758005
Symptom: The ccSvcHst.exe crashes while scanning a particular .rar (archive) file.
Solution: Updated the Decomposer engine to address this issue.
 
Encrypted, read-only devices become writable on Japanese systems
Fix ID: 2792591
Symptom: Safend-encrypted read-only USB drive becomes writable if you reformat it twice as NTFS on a Japanese system using Symantec Endpoint Protection.
Solution: Changed SymEFA allow it to properly close the volume handle.
 
Auto-Protect setting "Delete newly created security risk if the action is 'Leave alone (log only)'" does not have a lock option.
Fix ID: 2653057
Symptom: The Auto-Protect setting "Delete newly created security risk if the action is 'Leave alone (log only)'" does not have a lock option.
Solution: Updated the Symantec Endpoint Protection client user interface to add a lock to this option.
 
Certain passwords cause irregular behavior with password security features
Fix ID: 2693672
Symptom: Certain passwords cause irregular behavior with password security features on the Symantec Endpoint Protection client.
Solution: Changed the way password string is verified to avoid a NULL value.
 
High SQL Server utilization and deadlocks on the Kaseya server
Fix ID: 2885687
Symptom: Users with large numbers of endpoints (>1500) are seeing deadlocks and extensive SQL Server utilization on the Kaseya server.
Solution: Modified the Kaseya plug-in to improve performance with a large number of clients.
 
Replicated virus and spyware protection policies reverting back to the previous settings
Fix ID: 2961739
Symptom: When you enable replication, virus and spyware protection policy changes revert back to the previous settings after a short period of time.
Solution: Corrected the policy verification algorithm to properly merge both name and code elements.
 
Dump files contain unknown strings from the ExternalLoggingTask
Fix ID: 2930359
Symptom: When you enable the security log in external logging, the agt_security.tmp file or agt_security.log records and HI check result or firewall check result. The logs contain erroneous ExternalLoggingTask messages. For example:

!ExternalLoggingTask.localport! 0,!ExternalLoggingTask.remoteport! 0,!

ExternalLoggingTask.cidssignid! 0,!ExternalLoggingTask.strcidssignid! ,!

ExternalLoggingTask.cidssignsubid! 0,!ExternalLoggingTask.intrusionurl! ,!

ExternalLoggingTask.intrusionpayloadurl!

Solution: Corrected the logging code to use standard property names and entries in the property files.
 
The Symantec Endpoint Protection Manager web console freezes on a non-English operating system
Fix ID: 2949053
Symptom: When you open the web console on a non-English operating system computer, any pop up dialogs such as "Search Clients" or "Create Group" fail to open. You do not see the problem on the Java Remote Console.
Solution: Included a new AjaxSwing module that resolves this issue.

Kind regards,

John Santana
IT Professional

--------------------------------------------------

Please be nice to me as I'm newbie in this forum.

John Santana's picture

No worries Amit.

Kind regards,

John Santana
IT Professional

--------------------------------------------------

Please be nice to me as I'm newbie in this forum.