Endpoint Protection

Dear All,

How i say this.. i dont know.. but from a long time still symc has no answere and solution for the virus "Newfolder.exe and foldername.exe "  I logged case in symc and team is working from a 7 days but still problem is not resolved.. and virus is not removed.. Y SEP is not able to remove viruses properly and detect. 
can any one is here who can suggest me how do i do this and remove this virus from my network cus due to this virus my servers are also going infected and mos probably  in two to three days servers will down due to this problem. 

Please Please give me advice or i try another AV..

Hello Jack,
I think so everyone told my words which i'll say :)
as you well know the best way like this;

1. Disable system restore
2. Update windows security and critical updates
3. Update Sep Client
4. open Windows Safe mode
5.  Try full system scan

And you can look start up programs with sysinternals autorun. therefore you can see hidden startup programs in your registry.
please try this way.

Best Regards.
Fatih

symptoms of sillyfdc worm. you may have to check the infected machine in the network as it might be spreading.

Here we have near about 30 - 40 systems and 2-3 servers one is file server.. now tell me how i can resolve this issue
my fileserver is completly busy in production and shared with shared drives.
Is there ny solution.

Dear All,

Still this problem is not resolved from a week i am trying to solve it.. but dont know how i can resolve by SEP. Please suggest another anti viruse if you know..
or if possible from symantec then how could i do..

Run SEP support toll and submit any file which is found as suspicious to symantec.

1. Open the windows search 2. Search for *.exe 3. Specify the size to be less than 1 mb 4. Include hidden and system files in the search. 5. Start the search 6. Wait for the search to end. 7. Click on the size tab to group all the files of the same sizes together (windows xp) 8. Scroll down to see any files that look like the FOLDER ICONS of WINDOWS XP 9. Select them all and permanent delete them

Like Rehal said, try to remove it but I suggest trying it in safe mode.