Endpoint Protection

Every day happens error with Symantec EndPoint Protection.
When somthing happend I can't go to internet and it's inposible to see any resourses from networ.
When happened error this window appear^

Afret that I have to restart my computer. Our system administrator can't solve this problem.

Troubleshoting log from Endpoint here:

General Information
-------------------
Server:  10.69.4.134
Group:  My Company\EMEA\Moscow\Workstations
Location:  Internal
Location awareness:  Enabled
Security policy compliance:  Disabled
SNAC status:  Not Licensed
Policy serial number:  823F-11/18/2009 11:33:42 116

Engines
-------
SymEvent:  12.5.3.2
Auto-Protect Kernel Driver:  10.2.8.2
Auto-Protect User Mode Interface:  10.2.8.3
LiveUpdate:  3.3.0.78
Common Client:  106.3.8.4
Decomposer:
Tamper Protection:
Eraser:  7143426.131076

Definitions
-----------
Definitions Pattern:  3080743 r39 (0)
SyKnAppS:  1.5.0 (80929016)
SyKnAppS:  MicroDefsB.CurDefs (91201019)
COH:  6.1.0 (80820001)
IPS Serial Number:

Symantec Endpoint Protection
----------------------------
Debug log settings: 

Client Management
-----------------
Debug log settings:  Debug=Off

User
----
Name:  alexka
Domain:  ROXARDOMAIN
SID:  S-1-5-21-682003330-562591055-1801674531-35131

Groups
------
LOCAL:  Mandatory, Enabled By Default, Enabled
Administrators (BUILTIN):  Mandatory, Enabled By Default, Enabled, Owner
Everyone:  Mandatory, Enabled By Default, Enabled
EX_RSS_MOS_RESERVOIR (ROXARDOMAIN):  Mandatory, Enabled By Default, Enabled
Users (BUILTIN):  Mandatory, Enabled By Default, Enabled
CERTSVC_DCOM_ACCESS (ROXARDOMAIN):  Mandatory, Enabled By Default, Enabled
Domain Users (ROXARDOMAIN):  Mandatory, Enabled By Default, Enabled
EX_ALL_CIS (ROXARDOMAIN):  Mandatory, Enabled By Default, Enabled
INTERACTIVE (NT AUTHORITY):  Mandatory, Enabled By Default, Enabled
EX_ALL_ROXAR_WORLDWIDE (ROXARDOMAIN):  Mandatory, Enabled By Default, Enabled
EX_ALL_RUS (ROXARDOMAIN):  Mandatory, Enabled By Default, Enabled
EX_ALL_RSS_CIS (ROXARDOMAIN):  Mandatory, Enabled By Default, Enabled
EX_ALL_RSS_WORLD_WIDE (ROXARDOMAIN):  Mandatory, Enabled By Default, Enabled
Authenticated Users (NT AUTHORITY):  Mandatory, Enabled By Default, Enabled
This Organization (NT AUTHORITY):  Mandatory, Enabled By Default, Enabled

Privileges
----------
SeBackupPrivilege (
SeRestorePrivilege (
SeShutdownPrivilege (
SeDebugPrivilege (
SeIncreaseQuotaPrivilege (
SeSystemEnvironmentPrivilege (
SeChangeNotifyPrivilege (
SeRemoteShutdownPrivilege (
SeUndockPrivilege (
SeSecurityPrivilege (
SeTakeOwnershipPrivilege (
SeLoadDriverPrivilege (
SeManageVolumePrivilege (
SeSystemProfilePrivilege (
SeImpersonatePrivilege (
SeSystemtimePrivilege (
SeCreateGlobalPrivilege (
SeProfileSingleProcessPrivilege (
SeIncreaseBasePriorityPrivilege (
SeCreatePagefilePrivilege (

Operating System
----------------
Windows XP Professional x64
5.2.3790 Service Pack 2 (Build 3790)

Computer
--------
Number of processors:  2
Intel(R) Core(TM)2 Duo CPU     P8600  @ 2.40GHz

Memory
------
Physical (total/available):  2026/789 MB
Virtual    (total/available):  2047/1921 MB

Drive Space -- Total (GB)/Free (GB)
-----------------------------------
C:  40,0/22,2
D:  192,9/133,6
R:  799,6/17,6
Y:  799,6/17,6
Z:  968,9/79,8

Can you give us some details of your SEP environment?

1.What version of SEP 11 are you running?
2. Is this client managed or unmanaged?
3. How many clients are you seeing this issue occur?
4. Are you running any other security or encryption software?
5. What errors are you seeing in the event viewer?
6. Is this happing on wired or wireless, or both?

1.  Version 11.0.4014.26
2. I don't know. How can I find out it?
3. Only me, because another user use another programs.
4. No, definataly.
5. Lots of eroors like this:
Event Type:    Error
Event Source:    Application Popup
Event Category:    None
Event ID:    333
Date:        02.12.2009
Time:        16:55:41
User:        N/A
Computer:    MOS-SUP-B17
Description:
An I/O operation initiated by the Registry failed unrecoverably. The Registry could not read in, or write out, or flush, one of the files that contain the system's image of the Registry.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 00 00 01 00 6c 00   ......l.
0008: 00 00 00 00 4d 01 00 c0   ....M..À
0010: 00 00 00 00 4d 01 00 c0   ....M..À
0018: 00 00 00 00 00 00 00 00   ........
0020: 00 00 00 00 00 00 00 00   ........


and it maybe last one after it a had to reload laptop:

Event Type:    Error
Event Source:    Service Control Manager
Event Category:    None
Event ID:    7023
Date:        02.12.2009
Time:        16:59:55
User:        N/A
Computer:    MOS-SUP-B17
Description:
The WebClient service terminated with the following error:
The system cannot find the path specified.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


6. I use wire. but I think it hapen for all types of connections.

can you try installing RU5 version( latest)?

also try installing on AV module frm SEP. If RU 5 has the issue, you may collect debug crash for smcgui.

Could you give me the link for this products?

its the same product , SEP , with te latest version. You should be downloading it from fileconnect using your serial number.

I haven't serial becase I'm not admin. And our admin is ill now