Video Screencast Help

No C drive in selection list

Created: 27 Aug 2014 • Updated: 29 Aug 2014 | 4 comments
JesperBerth's picture
This issue has been solved. See solution.

Hi i have a SQL Cluster running Windows Server 2003 R2 SP2

Using Backup Exec 2014

I can backup SQL from the cluster nodes

But when i try to do a filesystem backup of each node i cant select the C: drive its not presented in the selection list

Agents have been reinstalled and nodes have been restarted

Operating Systems:

Comments 4 CommentsJump to latest comment

CraigV's picture


The C:\ drive should show up, especially since your other HDDs show up in the selection list and there are no fundamental differences between the drive types.

Consider opening a support call directly with Symantec to get this resolved.


Alternative ways to access Backup Exec Technical Support:

VJware's picture

Is your C:\ also a clustered resource ? Is the C:\ visible when you add the cluster's virtual IP as a server ?

Secondly, the first screenshot shows the P:\ , though the second one does not. Which volume is the P:\ ?

CraigV's picture

...I don't think you can cluster an OS drive, and the P:\ should be the cluster resource.

Alternative ways to access Backup Exec Technical Support:

JesperBerth's picture

The Customer have created a support case for this, i will return when a solution or explanation is given us

Thanks for the help




Best Regards

Jesper Berth