Video Screencast Help
Give us your opinion and win with Symantec! Please help us by taking this survey to tell us about your experience with Symantec Connect, so that we can continue to grow and improve.  Take the survey.

No C drive in selection list

Created: 27 Aug 2014 • Updated: 29 Aug 2014 | 4 comments
JesperBerth's picture
This issue has been solved. See solution.

Hi i have a SQL Cluster running Windows Server 2003 R2 SP2

Using Backup Exec 2014

I can backup SQL from the cluster nodes

But when i try to do a filesystem backup of each node i cant select the C: drive its not presented in the selection list

Agents have been reinstalled and nodes have been restarted

Operating Systems:

Comments 4 CommentsJump to latest comment

CraigV's picture

Hi,

The C:\ drive should show up, especially since your other HDDs show up in the selection list and there are no fundamental differences between the drive types.

Consider opening a support call directly with Symantec to get this resolved.

Thanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

SOLUTION
VJware's picture

Is your C:\ also a clustered resource ? Is the C:\ visible when you add the cluster's virtual IP as a server ?

Secondly, the first screenshot shows the P:\ , though the second one does not. Which volume is the P:\ ?

CraigV's picture

...I don't think you can cluster an OS drive, and the P:\ should be the cluster resource.

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

JesperBerth's picture

The Customer have created a support case for this, i will return when a solution or explanation is given us

Thanks for the help

Regards

Jesper

-------------------------------------------------------------------------

Best Regards

Jesper Berth