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"No entity found" Error NBU java console 7.5.0.4

Created: 23 Jul 2013 | 3 comments

Hello,

I'm trying to Restore this folder from my Windows Java Console on my laptop (Winows 7)

180px_img.png

This is the view from the Java Console

120px_img2.png

And then I got the error No entity found.

I have modified the "setconf.bat" file (SET NBJAVA_FILE_ENCODING=UTF-8) but the problem persist.

There is another value for the entry "SET NBJAVA_FILE_ENCODING=UTF-8" ?

Thank You

Operating Systems:

Comments 3 CommentsJump to latest comment

Nagalla's picture

hi,

what is the OS of the Netbackup Master?

if windows ,did you try with the netbackup admin console?

 

does bplist commnand returning any data ?

bplist -c <clientname> -l -b -R <folderpath>

ex:-bplist -c <clientname> -l -b -R /c/Programfiles/

 

Marianne's picture

Have you seen this discussion? https://www-secure.symantec.com/connect/forums/restore-no-entity-found

In particular this post: https://www-secure.symantec.com/connect/forums/restore-no-entity-found#comment-8530781

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

Imbu's picture

Hi,

Thank you for your prompt reply.

The OS of Master server is RHEL 5, and if I use the java console from the server I got the same error.

This is the output of the command bplist on Master Server

[root@srvnbms01 tape-alert-script]# bplist -C n3600b.siram.net -I -b -R /vol/Infra_SEDE_Filesharing_02/groups/DP/CARDANI/SIRAM/FONDI/
EXIT STATUS 227: no entity was found
[root@srvnbms01 tape-alert-script]#

Marianne, the only way to workaround is to apply the fix?

 

Thank You