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No licensed computer targets with licensed computers were assigned

Created: 23 Nov 2012 | 1 comment
rjac's picture

Customer is using CMS 7.1 SP2.

He gets the errror "No licensed computer targets with licensed computers were assigned" when he starts Jobs on predefined Computers and even on already in database existing clients when he tries to start a task. This happens not everytime. Some computers seem to get the error every time, others only one time.

Customer is 300 Nodes under limit in SIM. We installed licenses again, added a test license with the double amount of nodes. Problem didn't change. We checked Software Management Solution Plugin on existing installations - no problem either.

As the customer is using SP2 the following known issue didn't help us too.

KNOWN ISSUE: License usage count doubles after installing Software Management Solution SP1 MR1
http://www.symantec.com/docs/TECH47254

Does anyone has/had the same problem or any other idea where we can have a look at?

Thanks!

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mclemson's picture

The most likely cause is that the computers do not have the required agent installed, despite your license error.  For example, a Run Script task likely succeeds, but the task or job you are running contains a task  that is part of a solution for which no plug-in is yet installed.  Check to ensure the computer has a plug-in installed to support the task type you are running.

Does this help?

Mike Clemson, Senior Systems Engineer, ASC
Intuitive Technology Group -- Symantec Platinum Partner
intuitivetech.com