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NO Nav Tool

Created: 19 Oct 2012 | 6 comments

Can someone provide me the No Nav tool for safe uninstallation of Syamantec cleint?

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Ashish-Sharma's picture

HI,

Are you using SAV.

Check this thread

http://www.symantec.com/connect/forums/removal-sav-10x-nonav-tool

 

In SEPM 11 and 12

How to get the CleanWipe tool (Endpoint Removal)

https://www-secure.symantec.com/connect/forums/how-get-cleanwipe-tool-endpoint-removal

 

 

Thanks In Advance

Ashish Sharma

 

 

Idimple's picture

Hello ,

Please check out the below link,

Manual uninstallation documents for Symantec Endpoint Protection and  AntiVirus and Symantec Client Security,

http://www.symantec.com/business/support/index?page=content&id=TECH96924&actp=search&viewlocale=en_US&searchid=1320238227014

you can use Cleanwipe removal tool to uninstall Antivirus

Please call Tech support to get the tool

Regional Support Telephone Numbers:

United States: 800-342-0652 (407-357-7600 from outside the United States)
Australia: 1300 365510 (+61 2 8220 7111 from outside Australia)
United Kingdom: +44 (0) 870 606 6000
Additional contact numbers: http://www.symantec.com/business/support/contact_techsupp_static.jsp

Your satisfaction is very important to us.If you find above information helpful or it has resolved your issue...please mark it accordingly :)
Mithun Sanghavi's picture

Hello,

I believe you are talking about CleanWipe which is used for Symantec Antivirus / Symantec Endpoint Protection Products.

NoNAv Tool is used for Norton related Products.

To get that Cleanwipe Utility, you will have to call symantec or log a web case.

Once you have the Case Created, simply PM me your Case number and I would do the needful.

How to create a new case in MySupport

http://www.symantec.com/business/support/index?page=content&id=TECH58873

OR

Regional Support Telephone Numbers:

  • United States: 800-342-0652 (407-357-7600 from outside the United States)
  • Australia: 1300 365510 (+61 2 8220 7111 from outside Australia)
  • United Kingdom: +44 (0) 870 606 6000

Additional contact numbers: http://www.symantec.com/business/support/contact_techsupp_static.jsp

Hope that helps!!

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

.Brian's picture

Are you talking for SEP or SAV?

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

Ashish-Sharma's picture

HI Vonphenyl.

If you have received your answer please don't be forgot mark as solution which comments best help you.

Thanks In Advance

Ashish Sharma