Seem that nearly all my non-administive users are not getting protection technologies from SEP.
i've tried the solution on the links below but there are no such policies on any GPO
http://www.symantec.com/business/support/index?page=content&id=TECH96475&actp=search&viewlocale=en_US&searchid=1301374389938
also tried another solution from below, but no result.
http://www.symantec.com/business/support/index?page=content&id=TECH93564
the problem seem to be the permission right as only users are getting these issues
my SEP is 11.0.6005.562 installed on server 2008 r2
i have XP, vista and window 7 computers
Hello,
Can you create new installation package (only with Antivirus package) and install it again please?
Best Regards.
Fatih
copy the package locally
right click on setup.exe and select run as admin, did that install all the components?
no, uninstall then reinstall with only antivirus package is not working
no, run as admin did not solve the problem.
another thing strange is that installing from find unmanaged computers failed. i used to do it that way but now i must export a package then installed it from the workstation
Do you have avaya one x ommuincator installed?
If yes remove that and then try to install.
Also log on the the machine as Local admin and then try to install.
check the dcom permission as per this document
http://www.symantec.com/business/support/index?page=content&id=TECH100048&locale=en_US
Also have look at this https://www-secure.symantec.com/connect/forums/installed-sep-win-7
and check the solution. It has almost all possible solution for the issue,
right now i'm many the test on a window 7 user and it's still not working
i do not have avaya one
dcom seem to be okay
the solution of prachand also did not work :(
tried a fresh package?
try installing from the SEP folder of CD1
Please try clean wipe and uninstall all data and all registry information. and fresh install.
interesting is all security options is ok?
Did you check the DCOM?
try clean wipe then reinstalled but still the same
installed from cd, still the same.
another thing strange is that one my computer, the sep has the protection technology but when other users who do not have protection technology, login on my computer, they still don't get it on any other computer. Seem like the problem is based on users and not computer.
should be related to permissions alone
did you check the SEcpol.msc when users logged in?
any restrictions in the permissions?
this was something related to symantec holdign profiles.
there was post earlier to check permissio on symantec services...i'm not finding it , searching almost from an hour :(
i've uninstalled the SEP then reinstalled it remotely from SEPM. the SEP did not lauch automatically and when i manualy launch SEP it give me an error with
SymCorpUIRes.dll cound not be found
doing a repair should fix that issue.
call support and get a tool called TestSec
run it on user machine which shows no protection technology installed....hope we fix it...
Is this Windows server 2008 rigth?
Please choice to start sep exe file with administration rigths. (rigth click on it and run as administrator) After that sep cleint will install withouth any error. ( i guess :) )
From the testsec, it seem to be okay.
no, i'm having these issues on my clients computer.
i've just found that even local amin are getting these problem.
Attachment(s)
made fresh install, still no good
interesting,
you have one client and cannot install sep protection on it. well is this machine infected? and one more thing please you are try to install on that machine right? not deploy from sep manager?
Log in as administrator, on the computer.
Search for these two files:
mscvp.dll, and msvcr.dll, on the computer.
Give the user having the issue, full permission.
Then log in back as that user, and check
I have DC on Windows 2008 Standard, I have same problem, I read and tried but SEP can't work well. Any suggestion ?
Thank in advance
-Thomas-
Someone told me to change a registry
HKEY_CURRENT_USER\Software\Microsoft\windows\CurrentVersion\WinTrust\Trust Providers\Software Publishing
and change the value data from
63c00 to 23c00
then i've restart my computer and all my technologies are back.
the thing is that i've found that after some times the problems persist