No Protection Technologies are installed
Seem that nearly all my non-administive users are not getting protection technologies from SEP.
i've tried the solution on the links below but there are no such policies on any GPO
also tried another solution from below, but no result.
http://www.symantec.com/business/support/index?page=content&id=TECH93564
my SEP is 11.0.6005.562 installed on server 2008 r2
i have XP, vista and window 7 computers
Tried to uninstall then reinstall the client antivirus package but its still the same
one of the solution that work temporarily is change the registry
HKEY_CURRENT_USER\Software\Microsoft\windows\CurrentVersion\WinTrust\Trust Providers\Software Publishing
and change the value data from
63c00 to 23c00
then i've restart my computer and all my technologies are back but when restarting again my computer, the reg values goes back to 63c00 and "No Protection Technologies are installed" again
please HELP
Comments 5 Comments • Jump to latest comment
Do you have AVYA One X Commuincator installed?
In the event viwer do you see
Event ID: 59
Source: SidebySide
Event ID: 32
Source: SidebySide
Prachand MCSE-2012 Symantec Technical Specialist (SCTS)
no communicator was installed on any of my pcs
Any errors in the event viewer?
Prachand MCSE-2012 Symantec Technical Specialist (SCTS)
It seems you some GPOs applied causing this issue. Check if you have one of these:
Check it with Start > Run > rsop.msc
External reference: http://social.technet.microsoft.com/Forums/en-US/winserverGP/thread/a2f5ae71-c4e8-4523-8817-dbc9161396a1/
"(...)The Registry key:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\WinTrust\Trust Providers\Software Publishing
Only affect "Check for publisher's certificate revocation" settings.(...)"
Hello,
Try Installing Microsoft Visual C++ 2005 x86 redistributable.
Install "Security Update for Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package (KB973923)". http://support.microsoft.com/kb/973923
Reboot the system.
Also, Please check if the affected clients are all a part of an OU that had the "Trusted Publisher Lockdown" GPO active.
There are two ways to resolve this,
1- Disable "Trusted Publisher Lockdown" in the assigned policies.
2- Import the digital signatures for all of the SEP components into the Trusted Publisher Store. The signatures can be found in the properties for each of the SEP components. The following MSDN article addresses how to make these changes to the Publisher Store
http://msdn.microsoft.com/en-us/library/ms172241.aspx
Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | MCTS | STS | ITIL v3
Twitter: @mithun_sanghavi
Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<&a
Would you like to reply?
Login or Register to post your comment.