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No SEP 12.1 auto exclusions for Exchange 2010?

Created: 03 Aug 2011 • Updated: 05 Aug 2011 | 4 comments
This issue has been solved. See solution.

SEP 11 automatically creates file and folder scan exclusions for Exchange 2010. (see

However, according to page 279 of the "Symantec Endpoint Protection (12.1) Implementation Guide" PDF, Exchange 2010 is not listed as one of the Microsoft Exchange versions that are automatically excluded in SEP 12.1.

Did SEP 12.1 take a step backwards and really doesn't support Exchange 2010? Or is this just an error in the implementation guide?


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P_K_'s picture

The best way to check is to check it yourslef.

On a machine where Exchange 2010 is insatlled install SEP 12.1 and look under

HKEY_LOCAL_MACHINE\Software\Symantec\Symantec Endpoint

Protection\AV\Exclusions registry. You must not edit this registry directly. On

64-bit computers, look in

HKEY_LOCAL_MACHINE\Software\Wow6432Node\Symantec\SymantecEndpoint Protection\AV\Exclusion

MCT MCSE-2012 Symantec Technical Specialist (SCTS)

Paul Murgatroyd's picture

thats a doc bug, SEP 12.1 definitely supports Exchange 2010 auto-exclusions.

Unless we added it as a feature in SEP 11 RU7, its SEP11 that doesn't support them.

Paul Murgatroyd
Principal Product Manager, Symantec Endpoint Protection
Endpoint twitter feed:

J.Bonner's picture

Thanks for the clarification that SEP 12.1 supports Exchange 2010 auto exclusions.

PS. According to, Exchange 2010 auto exclusions were added in SEP 11 RU6 MP1.


J.Bonner's picture

Yep, I was finally able to install the SEP 12.1 client on an Exchange 2010 server. I verified that it does automatically exclude the default installation directories.

(Just like in SEP 11, if you put your transaction logs and/or mailbox databases on different volumes, those paths still have to be manually excluded.)