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No unacknowledged notifications in the last 24 hours in symantec end point 12

  • 1.  No unacknowledged notifications in the last 24 hours in symantec end point 12

    Posted Nov 12, 2011 10:21 AM

    i have this massage in the home it give me (security status-Attention needed......No unacknowledged notifications in the last 24 hours )

    and i am use symantec end point 12



  • 2.  RE: No unacknowledged notifications in the last 24 hours in symantec end point 12

    Posted Nov 13, 2011 05:05 AM

    Click Home > Security State > Show details to see what triggered the "attention needed" alert.

    The "not  unacknowledged notifications" aren't the reason.



  • 3.  RE: No unacknowledged notifications in the last 24 hours in symantec end point 12

    Posted Nov 14, 2011 03:38 AM

    when i click on Home > security status they are all green and no problem found

    when i click on Monitors > notification > view notification > no notification found



  • 4.  RE: No unacknowledged notifications in the last 24 hours in symantec end point 12

    Posted Nov 14, 2011 04:43 AM

    To clarify, could you send a screenshot of your Home page?



  • 5.  RE: No unacknowledged notifications in the last 24 hours in symantec end point 12

    Posted Nov 14, 2011 04:52 AM
      |   view attached

    that is my home



  • 6.  RE: No unacknowledged notifications in the last 24 hours in symantec end point 12

    Posted Nov 14, 2011 04:57 AM
      |   view attached

    that is my notification



  • 7.  RE: No unacknowledged notifications in the last 24 hours in symantec end point 12

    Posted Nov 14, 2011 05:16 AM

    "No unacknowledged notifications" means: SEPM didn't trigger any notifications, therefore there aren't any notifications in the Monitors > Notifications tab as well. Thus this doesn't cause your error.

    See under Home > Security status > View details. There it should be easy to find the error.



  • 8.  RE: No unacknowledged notifications in the last 24 hours in symantec end point 12

    Posted Nov 14, 2011 05:48 AM
      |   view attached

    when i view details > all are green



  • 9.  RE: No unacknowledged notifications in the last 24 hours in symantec end point 12

    Posted Nov 14, 2011 06:37 AM

    and if i use SEP Support Tool  will help me or not ???



  • 10.  RE: No unacknowledged notifications in the last 24 hours in symantec end point 12

    Posted Nov 14, 2011 06:39 AM

    Did you refresh the Home page?



  • 11.  RE: No unacknowledged notifications in the last 24 hours in symantec end point 12

    Posted Nov 14, 2011 06:54 AM

    ya alot of time and go to Preferences > Logs and report > make it MM/DD/YY and after wihle and change it to DD/MM/YY

    then i go to security status i remove all the check boxs and save the error disappear and be green after that i checked all the boxs the error come back and be red

    if i run SEP Support Tool  it will help or no use for it



  • 12.  RE: No unacknowledged notifications in the last 24 hours in symantec end point 12

    Posted Nov 14, 2011 09:05 AM

    Seems to be a known issue:

    https://www-secure.symantec.com/connect/forums/security-status#comment-5960291

    I would keep MMDDYYYY format and check the boxes again (under Preferences", I assume).



  • 13.  RE: No unacknowledged notifications in the last 24 hours in symantec end point 12

    Posted Nov 14, 2011 12:59 PM

    thanks for you help BUT.........

    i make it MMDDYY and still the same No unacknowledged notifications in the last 24 hours

    i realy donot know what to do