No Windows login screen
Updated: 13 Sep 2010 | 6 comments
Hi,
I've install Symantec Endpoint MR5 and after the first restart, I've lost the Windows login screen (CTRL - ALT - DEL).
The computer is a IBM ThinkPad T60 and I run Windows XP SP2.
All the Windows update have been done (whitout SP3) and no Virus is on the computer because I've update and run a full scan before restarting the computer.
Someone ever see a problem like this ?
Thanks,
Francois
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More details.
More details. If I restore from the point where I have no antivirus software, the computer is working good. This only happen when I install Symantec Endpoint 11
What errors are you seeing in
What errors are you seeing in the Windows event logs?
What features are you installing? Try installing just the AV/AS part of SEP and see if you still have the same issue.
No error in event log. I've
No error in event log. I've check in save mode because I can't access the computer normally.
I'll try to install the AV/AS part only and let you know.
What anti-virus software was
What anti-virus software was on this system before you tried to install SEP? Are you running any Encryption software?
It was Norton Antivirus
It was Norton Antivirus 10.
Not sure about encryption software but I beleve not.
You might try using the
You might try using the Norton removal tool. There may be remnants of your old AV causing issues with your SEP install.
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf...
Best,
Thomas
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