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none of the requested files were backed up(2) and the backup failed to back up the requested files(6)

Updated: 21 May 2010 | 6 comments
Zahid.Haseeb's picture
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This issue has been solved. See solution.

I am taking the backup of SQl database. my parent job is failed with error 2 and child job is failed with error 6 in the Activity Monitor. i also posted both errors below for the reference. 

Activity Monitor(parent job)
10/28/2009 5:06:37 PM - requesting resource TpsbdcPVCSbackup

10/28/2009 5:06:37 PM - requesting resource tpsbkp.NBU_CLIENT.MAXJOBS.tpsbdc
10/28/2009 5:06:37 PM - requesting resource tpsbkp.NBU_POLICY.MAXJOBS.Man_of_TpsBdcPVCSbackup
10/28/2009 5:06:38 PM - granted resource tpsbkp.NBU_CLIENT.MAXJOBS.tpsbdc
10/28/2009 5:06:38 PM - granted resource tpsbkp.NBU_POLICY.MAXJOBS.Man_of_TpsBdcPVCSbackup
10/28/2009 5:06:38 PM - granted resource TpsbdcPVCSbackup
10/28/2009 5:06:38 PM - estimated 0 kbytes needed
10/28/2009 5:06:38 PM - started process bpbrm (2672)
10/28/2009 5:06:51 PM - connecting
10/28/2009 5:07:03 PM - connected; connect time: 00:00:12
10/28/2009 5:14:58 PM - end writing
none of the requested files were backed up(2)

Activity Monitor(Child Job)

10/28/2009 5:07:51 PM - requesting resource TpsbdcPVCSbackup
10/28/2009 5:07:51 PM - requesting resource tpsbkp.NBU_CLIENT.MAXJOBS.tpsbdc
10/28/2009 5:07:51 PM - requesting resource tpsbkp.NBU_POLICY.MAXJOBS.Man_of_TpsBdcPVCSbackup
10/28/2009 5:07:52 PM - Info nbrb(pid=3244) Limit has been reached for the logical resource tpsbkp.NBU_CLIENT.MAXJOBS.tpsbdc    
10/28/2009 5:08:49 PM - granted resource tpsbkp.NBU_CLIENT.MAXJOBS.tpsbdc
10/28/2009 5:08:49 PM - granted resource tpsbkp.NBU_POLICY.MAXJOBS.Man_of_TpsBdcPVCSbackup
10/28/2009 5:08:49 PM - granted resource MediaID=@aaaay;Path=E:\Netbackup\TpsBdcPVCSbackup;MediaServer=tpsbkp
10/28/2009 5:08:49 PM - granted resource TpsbdcPVCSbackup
10/28/2009 5:08:50 PM - estimated 0 kbytes needed
10/28/2009 5:08:50 PM - started process bpbrm (5036)
10/28/2009 5:09:02 PM - connecting
10/28/2009 5:09:37 PM - connected; connect time: 00:00:35
10/28/2009 5:11:10 PM - begin writing
10/28/2009 5:13:45 PM - Error bptm(pid=5412) socket operation failed - 10054 (at child.c.1294)      
10/28/2009 5:13:50 PM - Error bptm(pid=5412) unable to perform read from client socket, connection may have been broken 
10/28/2009 5:15:44 PM - end writing; write time: 00:04:34
the backup failed to back up the requested files(6)
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stu52's picture
28
Oct
2009
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need more info

Zahid,

please give us a list of the policy involved using:
      bppllist <policy_name> -U

It sounds like you are using the SQL agent for the backup.  A lot of places don't use that and instead have the SQL DBA do a cold backup of the db to another drive and then use NBU to backup the resulting files from the other drive using a plain Windows policy type. 

If you are using the SQL agent, there should also be logs in the following directory on the client: install_path\NetBackup\logs\user_ops\MsSql\logs

Remember.....Google is your friend!

Zahid.Haseeb's picture
28
Oct
2009
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i am using Netbackup 6.5 on

i am using Netbackup 6.5 on win2003 Server R2. please send me correct command i am using the  bplist <policy_name> -U and i am getting the below result

Only one file name permitted.
USAGE: bplist [-A | -B] [-C client] [-S master_server]
      [-t policy_type] [-k policy] [-keyword "keyword phrase"]
      [-F] [-R [n]] [-b | -c | -u] [-l] [-Listpolicy] [-Listseconds]
      [-r] [-T] [-I] [-PI] [-unix_files | -nt_files] [-flops file_options]
      [-granular_proxy granular_proxy_client] [-s mm/dd/yyyy  [HH:MM:SS]] [-e mm
/dd/yyyy  [HH:MM:SS]] [filename]
EXIT STATUS 144: invalid command usage

 

Yes my log are at same place which you mentioned
C:\Program Files\Veritas\NetBackup\logs\user_ops\MsSql\Logs

But i am not getting any logs in that folder.

I would like to know that. Everything looks fine with the network. This is a primary database server so

if there was a network problem the whole application would stop running and
that is not happening. If anybody has seen this before and knows what is
causing it, I would appreciate any information you could provide.

Any comment will be appreciated. Mark as Solution if your query is resolved
__________________
Thanks in Advance
Zahid Haseeb

zahidhaseeb.wordpress.com
 

stu52's picture
29
Oct
2009
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bppllist not bplist

you need to use the bppllist command.....but seeing as you found the problem already this is a moot point.

Remember.....Google is your friend!

Omar Villa's picture
28
Oct
2009
1 Vote -1
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BPTM logs

I think there is a drive problem  based on the log you presented

10/28/2009 5:13:45 PM - Error bptm(pid=5412) socket operation failed - 10054 (at child.c.1294)      
10/28/2009 5:13:50 PM - Error bptm(pid=5412) unable to perform read from client socket, connection may have been broken 

Thas is a socket issue, can be a communication problem with your windows box or your drives have problems, check the bptm log and confirm you dont have any bpcd hanged port connections that can cause a socket issue. Also the bpcd logs will tell you if you this is a network problem or media issue.

Regards.

Omar A Villa

Netbackup Expert

These are my personal views and not those of the company I work for

Zahid.Haseeb's picture
28
Oct
2009
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 i also tried

 i also tried this
http://seer.entsupport.symantec.com/docs/277049.htm


Any comment will be appreciated. Mark as Solution if your query is resolved
__________________
Thanks in Advance
Zahid Haseeb

zahidhaseeb.wordpress.com
 

Zahid.Haseeb's picture
28
Oct
2009
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 i tried this and my problem

 i tried this and my problem is resolved

http://seer.entsupport.symantec.com/docs/304578.htm



Any comment will be appreciated. Mark as Solution if your query is resolved
__________________
Thanks in Advance
Zahid Haseeb

zahidhaseeb.wordpress.com